Search found 399 matches

by GUTHTIRE
Wed Oct 27, 2021 10:39 am
Forum: Scheduler
Topic: Date default when printing Schedule
Replies: 8
Views: 4947

Re: Date default when printing Schedule

Any ETA of when we might see this one?
by GUTHTIRE
Wed Oct 27, 2021 7:54 am
Forum: Scheduler
Topic: Special Order in WIP
Replies: 2
Views: 2347

Re: Special Order in WIP

ricmorin wrote:
Wed Oct 27, 2021 3:55 am
Yes.

There will be a date in the Scheduled column.
YIKES! I totally missed that. Thanks.
by GUTHTIRE
Wed Oct 27, 2021 3:47 am
Forum: Scheduler
Topic: Special Order in WIP
Replies: 2
Views: 2347

Special Order in WIP

Is there some way in the WIP to see when a Special Order has a corresponding appointment scheduled? If not, it would be helpful to be a able to distinguish between a SO and a SO that's already scheduled. Perhaps a change in color or italics or a field.
by GUTHTIRE
Wed Oct 27, 2021 3:31 am
Forum: Scheduler
Topic: Create Special Order from Schedule
Replies: 4
Views: 3336

Re: Create Special Order from Schedule

Is this going to be implemented and is there a timeframe?
by GUTHTIRE
Tue Oct 05, 2021 12:26 pm
Forum: Technical Issues
Topic: Attaching an SO to an Appointment
Replies: 10
Views: 5840

Re: Attaching an SO to an Appointment

FYI, this inability isn't limited to SO's. ANY existing order is incapable of associating with an OLA. Correct. The initial example was based upon one specific scenario that we encounter frequently but the attach functionality would be quite useful for "standard" scheduling as well. We do not encou...
by GUTHTIRE
Tue Oct 05, 2021 6:36 am
Forum: Technical Issues
Topic: Attaching an SO to an Appointment
Replies: 10
Views: 5840

Re: Attaching an SO to an Appointment

BUMP
by GUTHTIRE
Tue Oct 05, 2021 6:32 am
Forum: Technical Issues
Topic: NEXT RELEASE BEYOND 8.2.2.113
Replies: 2
Views: 2537

Re: NEXT RELEASE BEYOND 8.2.2.113

Is there any news on the next release? Specifically looking for fixes to: 1. Default date set to today's date when printing the Schedule 2. Capability to add recurring New Shop Events with a specified start and end date, ex. Tire promotions normally run for several weeks. Any idea if this 2 will ma...
by GUTHTIRE
Tue Oct 05, 2021 6:31 am
Forum: Technical Issues
Topic: Company Name field length mismatch
Replies: 3
Views: 2689

Re: Company Name field length mismatch

Any idea if this change will make the next update?
by GUTHTIRE
Thu Sep 09, 2021 9:46 am
Forum: Technical Issues
Topic: Company Name field length mismatch
Replies: 3
Views: 2689

Company Name field length mismatch

When entering a new Company from the Scheduler or via New from the WIP the Company name field appears to be limited to 20 characters, however after the Company has been created you can go back AND edit the Company name via the Customer tab...the field here is limited to 32 characters. 1. Can the Com...
by GUTHTIRE
Wed Aug 25, 2021 4:45 am
Forum: Technical Issues
Topic: ManagerSE 8.3.1.40
Replies: 2
Views: 2340

ManagerSE 8.3.1.40

Hadn't noticed this in the past but Live Monitor has "Update available for ManagerSE". In this case it says "Manager update 8.3.1.40 available for download." with a Update now link. In any case, is there a README available for this update?
by GUTHTIRE
Thu Jul 22, 2021 12:13 pm
Forum: Technical Issues
Topic: Search in Vendor Setup
Replies: 1
Views: 1878

Search in Vendor Setup

Right clicking on Vendor Name and entering something in the search field has been very helpful however what would be more helpful is a full search of the contents of the vendor record. Periodically we need something from a vendor and can't remember the vendor name where we ordered last. It would be ...
by GUTHTIRE
Thu Jul 01, 2021 6:08 am
Forum: Technical Issues
Topic: NEXT RELEASE BEYOND 8.2.2.113
Replies: 2
Views: 2537

NEXT RELEASE BEYOND 8.2.2.113

Is there any news on the next release? Specifically looking for fixes to:
1. Default date set to today's date when printing the Schedule
2. Capability to add recurring New Shop Events with a specified start and end date, ex. Tire promotions normally run for several weeks.
by GUTHTIRE
Fri Jun 04, 2021 5:41 am
Forum: MessageCenter
Topic: Texting Is Unaware Of Phone # Checked?
Replies: 4
Views: 3491

Re: Texting Is Unaware Of Phone # Checked?

Hi Dan, Texting should attempt to use the first (in order) phone number set for display AND marked as text capable. That might be the piece you don't have set. Check your Phone setup types under the Standard Descriptions to indicate they are set a enabled for texts: Phonesetup.png We are not seeing...
by GUTHTIRE
Thu Jun 03, 2021 6:22 am
Forum: MessageCenter
Topic: Texting Is Unaware Of Phone # Checked?
Replies: 4
Views: 3491

Texting Is Unaware Of Phone # Checked?

Texting appears to be unaware of the phone number checked in the Telephone List. Upon arrival the customer is asked "what is the best number to reach you". So, you check that number in the Telephone List. If their preferred method of communication happens to be text then one would assume the default...
by GUTHTIRE
Thu Apr 01, 2021 3:13 am
Forum: Technical Issues
Topic: Attaching an SO to an Appointment
Replies: 10
Views: 5840

Re: Attaching an SO to an Appointment

I don't know the LOE to implement but can an attach feature be added?
by GUTHTIRE
Wed Mar 31, 2021 5:52 am
Forum: Technical Issues
Topic: Attaching an SO to an Appointment
Replies: 10
Views: 5840

Attaching an SO to an Appointment

Is there a way to attach an SO to an Appointment? Scenario: 1. Customer comes in for a State Inspection, fails for shocks. Customer is broke and needs to wait to have work done. State Inspection fails. Customer leaves. Shocks are pre-ordered as they are not easy to get for this vehicle. SO is opened...
by GUTHTIRE
Mon Mar 29, 2021 4:23 am
Forum: SE News
Topic: Manager SE 8.2.2 Release - Adds 2021 Models
Replies: 24
Views: 27175

Re: Manager SE 8.2.2 Release - Adds 2021 Models

timbre4 wrote:
Fri Mar 26, 2021 6:14 am
If you click on What's New In This Release from the home splash screen, it's been updated with SE 8.2.2 details.
Yes, but this is after you apply the update, correct?
by GUTHTIRE
Fri Mar 26, 2021 3:40 am
Forum: SE News
Topic: Manager SE 8.2.2 Release - Adds 2021 Models
Replies: 24
Views: 27175

Re: Manager SE 8.2.2 Release - Adds 2021 Models

Is there a README available for the minor fixes?
by GUTHTIRE
Fri Jan 15, 2021 4:39 am
Forum: Parts + Ordering
Topic: Estimator Intent Changes
Replies: 17
Views: 10459

Re: Estimator Intent Changes

The added functionality in the Intent is nice. The lack of communication that it was going live and also it just looks half-baked is concerning. Prior to reading the appends above I tried to search for information as to why this change was made and what functionality benefits there may be. I found n...
by GUTHTIRE
Fri Jan 08, 2021 9:26 am
Forum: Parts + Ordering
Topic: Estimator Intent Changes
Replies: 17
Views: 10459

Estimator Intent Changes

Came in today and clicked Estimator from within Shop Management. Layout is different. Search is in middle of page. Doesn't look integrated with the product.

No notification what's so ever that this change was being implemented. Wheeeee!

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