Search found 399 matches
- Thu May 16, 2024 9:27 am
- Forum: Scheduler
- Topic: Scheduler Options - Holidays
- Replies: 3
- Views: 122
Re: Scheduler Options - Holidays
After scheduling Memorial Day as closed 7am-5pm and nothing shows up in the Calendar week/date view. Do you have to choose full day for something to show?
- Thu May 16, 2024 3:23 am
- Forum: Scheduler
- Topic: Scheduler Options - Holidays
- Replies: 3
- Views: 122
Scheduler Options - Holidays
When we enter Holidays in the Scheduler everything seems to work meaning we can see the day/date in the list however nothing appears to be enter in the actual Schedule. Ex. Scheduler Options -> click the Holidays... button. Then enter the information, name & date. The information shows in the block ...
- Fri Mar 22, 2024 10:31 am
- Forum: Credit Card Processing
- Topic: STORING CREDIT CARDS
- Replies: 5
- Views: 947
Re: STORING CREDIT CARDS
Just so I understand, if we're not using credit card processing there's no way to securely save credit card info? If that's correct, can I use...let's 1st Mile for storing the credit card info w/o using 1st Mile CC processing?
- Fri Mar 22, 2024 8:23 am
- Forum: Credit Card Processing
- Topic: STORING CREDIT CARDS
- Replies: 5
- Views: 947
Re: STORING CREDIT CARDS
We don't use any software connected to Mitchell1. We used a stand-alone POS machine from Heartland. Customer's frequently ask us to use the CC on file, sort of like paying over the phone but we have their card number. Would be nice to be able to have it saved securely within ShopManagement. It would...
- Fri Mar 22, 2024 3:19 am
- Forum: Credit Card Processing
- Topic: STORING CREDIT CARDS
- Replies: 5
- Views: 947
STORING CREDIT CARDS
Is there a way to securely store credit card information in ShopManager?
- Fri Feb 09, 2024 5:06 am
- Forum: Database + Settings
- Topic: DISCOUNTS
- Replies: 2
- Views: 468
DISCOUNTS
Currently, the majority of discounts that we offer, and the way Discounts are applied in the system, work fine. Ex. $10 Off Full Synthetic Oil Change.Pretty basic and every work fine in the system. Things get a little more complicated, perhaps it's just me, when you try to offer 10% discount on flui...
- Tue Jan 23, 2024 10:10 am
- Forum: Technical Issues
- Topic: Shop Management Forum not launching w/Forum button
- Replies: 5
- Views: 698
Re: Shop Management Forum not launching w/Forum button
I always used the Forum button. It wasn't until I received the Error Page that I started looking around. Found the Forum on M1Files. I wonder how may others out there just think the Forum is still down?
- Mon Jan 22, 2024 1:39 pm
- Forum: Technical Issues
- Topic: Shop Management Forum not launching w/Forum button
- Replies: 5
- Views: 698
Shop Management Forum not launching w/Forum button
The Forum button in Shop Management goes to "Oops! This page was not found."
v8.5.3.1226
v8.5.3.1226
- Wed Jan 17, 2024 5:18 am
- Forum: Technical Issues
- Topic: Unhandled Exception Edit Recommendation
- Replies: 1
- Views: 491
Unhandled Exception Edit Recommendation
I mistakenly clicked the Edit Recommendations button on the Vehicle tab with no Recommendations in the list. Shop Management throws an "Unhandled Exception" prompting for Continue or Quit. Error on my part as I meant to click Add Recommendation but the Exception should be captured with some sort of ...
- Thu Jan 11, 2024 5:14 am
- Forum: Technical Issues
- Topic: TESLA Support
- Replies: 4
- Views: 3561
TESLA Support
I saw this item viewtopic.php?p=106229#p106229 but it was locked so I couldn't reply directly. Will we see TESLA support in Shop Management in the next release beyond 8.5.2.670.
- Mon Jan 08, 2024 1:13 pm
- Forum: Technical Issues
- Topic: Grey out manufacture date
- Replies: 6
- Views: 5115
Re: Grey out manufacture date
Just checking, TDB on status or TBD on availability? Considering the date of entry was just trying to figure out whether there is a "story", I think that's what you call it, or not.
- Wed Dec 27, 2023 10:06 am
- Forum: Technical Issues
- Topic: Grey out manufacture date
- Replies: 6
- Views: 5115
Re: Grey out manufacture date
Any update on this one?
- Wed Dec 27, 2023 8:58 am
- Forum: Reports + Printing
- Topic: Date default when printing Schedule
- Replies: 2
- Views: 2716
Re: Date default when printing Schedule
Any update on this one?
- Fri Dec 01, 2023 9:05 am
- Forum: Technical Issues
- Topic: NEXT RELEASE BEYOND 8.5.1.419
- Replies: 2
- Views: 1891
Re: NEXT RELEASE BEYOND 8.5.1.419
Any update on the next release beyond 8.5.1.419? An approx. ETA? What may be in it? Looking for: - fix for WIP column jumble *FIXED* - fIx for Schedule print date default to today - fix/enhancement to Manufacture Date (grey out when adjusted, similar to e-mail field) - fix for Vehicle History jumbl...
- Thu Nov 30, 2023 9:26 am
- Forum: SocialCRM
- Topic: Create an automated method of archiving text msgs
- Replies: 3
- Views: 4622
Re: Create an automated method of archiving text msgs
Has there been any additional thought given to automatic archiving of text messages or a way to select a block of texts to be archived. Selecting one @ a time is tedious and the displayed texts reset to the most current, each time you want to archive an old text you have to manually scroll to the en...
- Fri Nov 10, 2023 6:47 am
- Forum: Technical Issues
- Topic: Favorite Reports
- Replies: 1
- Views: 1522
Favorite Reports
When selecting individual reports and marking them as "favorite" they are starred accordingly and also show properly in the Favorite Reports tab. After some duration, not sure how long, the starred reports "magically" are un-starred and automatically removed from the Favorite Reports tab.
v8.5.2.670
v8.5.2.670
- Fri Nov 03, 2023 3:51 am
- Forum: Technical Issues
- Topic: WIP settings reset back to defaults
- Replies: 1
- Views: 1341
WIP settings reset back to defaults
Noticed today that the WIP settings (font, screen writer, display customer or company but did NOT experience column "shuffle" as in the past) reset back to default. We shut down computers daily, 1st closing ShopManager via File->Exit then Windows Shutdown. Same steps each day. Appears to have happen...
- Thu Aug 31, 2023 3:15 am
- Forum: Model Coverage
- Topic: Tesla
- Replies: 2
- Views: 2437
Re: Tesla
Would be nice to decode other vehicles as well like motorcycles and trailers...not sure about Rivian. Information can be found thru other website like NHTSA (https://vpic.nhtsa.dot.gov/decoder/). It's just a pain jumping back and forth in an attempt to populate needed fields. Once the fields are pop...
- Wed Jul 26, 2023 7:52 am
- Forum: SocialCRM
- Topic: Electronic Scheduling - Add email
- Replies: 1
- Views: 1372
Electronic Scheduling - Add email
Using Electronic Scheduling during the on-board process there's the capability to add/replace/cancel when it comes to an email address that differs from the email address already in ShopKey. Clicking the Add button does nothing! The Cancel button does work, it just bypasses that step...essentially y...
- Tue Jun 20, 2023 12:24 pm
- Forum: Database + Settings
- Topic: Inventory Part number changes
- Replies: 11
- Views: 7586
Re: Inventory Part number changes
Not sure how deep you're getting into the Inventory & part number but I would advise to NOT use Supersede at this time. Based upon my experience Supersede is kinda of "half baked" and not at all ready for prime time.