Search found 397 matches

by GUTHTIRE
Fri Mar 22, 2024 10:31 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 139

Re: STORING CREDIT CARDS

Just so I understand, if we're not using credit card processing there's no way to securely save credit card info? If that's correct, can I use...let's 1st Mile for storing the credit card info w/o using 1st Mile CC processing?
by GUTHTIRE
Fri Mar 22, 2024 8:23 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 139

Re: STORING CREDIT CARDS

We don't use any software connected to Mitchell1. We used a stand-alone POS machine from Heartland. Customer's frequently ask us to use the CC on file, sort of like paying over the phone but we have their card number. Would be nice to be able to have it saved securely within ShopManagement. It would...
by GUTHTIRE
Fri Mar 22, 2024 3:19 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 139

STORING CREDIT CARDS

Is there a way to securely store credit card information in ShopManager?
by GUTHTIRE
Fri Feb 09, 2024 5:06 am
Forum: Database + Settings
Topic: DISCOUNTS
Replies: 2
Views: 211

DISCOUNTS

Currently, the majority of discounts that we offer, and the way Discounts are applied in the system, work fine. Ex. $10 Off Full Synthetic Oil Change.Pretty basic and every work fine in the system. Things get a little more complicated, perhaps it's just me, when you try to offer 10% discount on flui...
by GUTHTIRE
Tue Jan 23, 2024 10:10 am
Forum: Technical Issues
Topic: Shop Management Forum not launching w/Forum button
Replies: 5
Views: 456

Re: Shop Management Forum not launching w/Forum button

I always used the Forum button. It wasn't until I received the Error Page that I started looking around. Found the Forum on M1Files. I wonder how may others out there just think the Forum is still down?
by GUTHTIRE
Mon Jan 22, 2024 1:39 pm
Forum: Technical Issues
Topic: Shop Management Forum not launching w/Forum button
Replies: 5
Views: 456

Shop Management Forum not launching w/Forum button

The Forum button in Shop Management goes to "Oops! This page was not found."

v8.5.3.1226
by GUTHTIRE
Wed Jan 17, 2024 5:18 am
Forum: Technical Issues
Topic: Unhandled Exception Edit Recommendation
Replies: 1
Views: 283

Unhandled Exception Edit Recommendation

I mistakenly clicked the Edit Recommendations button on the Vehicle tab with no Recommendations in the list. Shop Management throws an "Unhandled Exception" prompting for Continue or Quit. Error on my part as I meant to click Add Recommendation but the Exception should be captured with some sort of ...
by GUTHTIRE
Thu Jan 11, 2024 5:14 am
Forum: Technical Issues
Topic: TESLA Support
Replies: 4
Views: 2297

TESLA Support

I saw this item viewtopic.php?p=106229#p106229 but it was locked so I couldn't reply directly. Will we see TESLA support in Shop Management in the next release beyond 8.5.2.670.
by GUTHTIRE
Mon Jan 08, 2024 1:13 pm
Forum: Technical Issues
Topic: Grey out manufacture date
Replies: 6
Views: 3587

Re: Grey out manufacture date

timbre4 wrote:
Tue Jan 02, 2024 12:07 pm
GUTHTIRE wrote:
Wed Dec 27, 2023 10:06 am
Any update on this one?
Megoff confirms item recorded, still TBD on status.
Just checking, TDB on status or TBD on availability? Considering the date of entry was just trying to figure out whether there is a "story", I think that's what you call it, or not.
by GUTHTIRE
Wed Dec 27, 2023 10:06 am
Forum: Technical Issues
Topic: Grey out manufacture date
Replies: 6
Views: 3587

Re: Grey out manufacture date

Any update on this one?
by GUTHTIRE
Wed Dec 27, 2023 8:58 am
Forum: Reports + Printing
Topic: Date default when printing Schedule
Replies: 2
Views: 1933

Re: Date default when printing Schedule

Any update on this one?
by GUTHTIRE
Fri Dec 01, 2023 9:05 am
Forum: Technical Issues
Topic: NEXT RELEASE BEYOND 8.5.1.419
Replies: 2
Views: 1394

Re: NEXT RELEASE BEYOND 8.5.1.419

Any update on the next release beyond 8.5.1.419? An approx. ETA? What may be in it? Looking for: - fix for WIP column jumble *FIXED* - fIx for Schedule print date default to today - fix/enhancement to Manufacture Date (grey out when adjusted, similar to e-mail field) - fix for Vehicle History jumbl...
by GUTHTIRE
Thu Nov 30, 2023 9:26 am
Forum: SocialCRM
Topic: Create an automated method of archiving text msgs
Replies: 3
Views: 3741

Re: Create an automated method of archiving text msgs

Has there been any additional thought given to automatic archiving of text messages or a way to select a block of texts to be archived. Selecting one @ a time is tedious and the displayed texts reset to the most current, each time you want to archive an old text you have to manually scroll to the en...
by GUTHTIRE
Fri Nov 10, 2023 6:47 am
Forum: Technical Issues
Topic: Favorite Reports
Replies: 1
Views: 1044

Favorite Reports

When selecting individual reports and marking them as "favorite" they are starred accordingly and also show properly in the Favorite Reports tab. After some duration, not sure how long, the starred reports "magically" are un-starred and automatically removed from the Favorite Reports tab.
v8.5.2.670
by GUTHTIRE
Fri Nov 03, 2023 3:51 am
Forum: Technical Issues
Topic: WIP settings reset back to defaults
Replies: 1
Views: 914

WIP settings reset back to defaults

Noticed today that the WIP settings (font, screen writer, display customer or company but did NOT experience column "shuffle" as in the past) reset back to default. We shut down computers daily, 1st closing ShopManager via File->Exit then Windows Shutdown. Same steps each day. Appears to have happen...
by GUTHTIRE
Thu Aug 31, 2023 3:15 am
Forum: Model Coverage
Topic: Tesla
Replies: 2
Views: 1714

Re: Tesla

Would be nice to decode other vehicles as well like motorcycles and trailers...not sure about Rivian. Information can be found thru other website like NHTSA (https://vpic.nhtsa.dot.gov/decoder/). It's just a pain jumping back and forth in an attempt to populate needed fields. Once the fields are pop...
by GUTHTIRE
Wed Jul 26, 2023 7:52 am
Forum: SocialCRM
Topic: Electronic Scheduling - Add email
Replies: 1
Views: 1073

Electronic Scheduling - Add email

Using Electronic Scheduling during the on-board process there's the capability to add/replace/cancel when it comes to an email address that differs from the email address already in ShopKey. Clicking the Add button does nothing! The Cancel button does work, it just bypasses that step...essentially y...
by GUTHTIRE
Tue Jun 20, 2023 12:24 pm
Forum: Database + Settings
Topic: Inventory Part number changes
Replies: 11
Views: 5520

Re: Inventory Part number changes

Not sure how deep you're getting into the Inventory & part number but I would advise to NOT use Supersede at this time. Based upon my experience Supersede is kinda of "half baked" and not at all ready for prime time.
by GUTHTIRE
Thu Jun 08, 2023 7:11 am
Forum: Technical Issues
Topic: NEXT RELEASE BEYOND 8.5.1.419
Replies: 2
Views: 1394

NEXT RELEASE BEYOND 8.5.1.419

Any update on the next release beyond 8.5.1.419? An approx. ETA? What may be in it? Looking for: - fix for WIP column jumble - fIx for Schedule print date default to today - fix/enhancement to Manufacture Date (grey out when adjusted, similar to e-mail field) - fix for Vehicle History jumble (when r...
by GUTHTIRE
Fri May 12, 2023 3:58 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5867684

Re: Update 8.5.02

Ok, so after a number of weeks of functioning well, this morning I opened my work station only to see that, once again, the columns are all back and totally scattered. I am very disgusted to say the least. At my age and with the duties I have here, I do not need this kind of frustration in my sched...

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