Our shop is in the process of switching from Quickbooks to M1 for our shop management system...we are not yet live with M1 - hence all of our questions. Our shop takes pride in having estimates and invoices that are effortless to read and understand (which we've been able to accomplish in QB); and o...

For some reason I don't have the option to check or uncheck the display option for phone numbers...see attached image. Thus, no phone numbers print on estimates or invoices in Report Pro. I called Report Pro and they pointed out that the display option is not working but said I need to contact Mitch...

How do I change the content, size/color, and placement for the two sections noted by the orange arrows?

Thanks.

"How much do you charge for an oil change?" is the question on the other end of the phone. Being that there are so many different oils, filters, capacities, etc...how can M1 be setup so I can quickly answer this question in an accurate way? Is there a best practice for setting up canned items for LO...

Thanks for the update. I am still working with dummy data that came with the initial install. When I first ran the report nothing returned even though there were invoices on the WIP screen. After a lot of poking around I figured out I had to post an invoice before the results would show in the Parts...

Say I use part #ABC123 today on Mrs. Jones’ 2005 Ford Explorer. 6 months later I need to use the same part # on Mr. Smith’s 2006 Ford Expedition. When I am writing Mr. Smith’s estimate I suddenly remember using this same part on another vehicle but I can’t remember who or when. I then remember there...

When working on the Order tab or Sub Estimate tabs, is it possible to have an undo option? For example, if I delete a part or labor line, I get the "Are you sure box?" which is nice. But say I changed my mind even after click "Yes, I'm sure" and need the line back, having an undo option would make t...

Our shop just got Manager 7 and we are still learning it. One option that is glaringly missing is multiple parts mark up matrices. We mark up engine oil filters a flat 50% no matter what the cost. Fluids are marked up a flat 82% no matter what the cost. There are some other part types like this that...