Search found 11 matches
- Thu Mar 28, 2024 1:55 pm
- Forum: Technical Issues
- Topic: 8.5.3.1226 WIP grid colors changing on their own
- Replies: 6
- Views: 624
Re: 8.5.3.1226 WIP grid colors changing on their own
So we have also noticed after we installed a new printer Mitchell is changing the default printer back to the old one after a few hours on certain workstations. Definitely some glitches with this new update.
- Mon Mar 25, 2024 5:15 am
- Forum: Technical Issues
- Topic: 8.5.3.1226 WIP grid colors changing on their own
- Replies: 6
- Views: 624
Re: 8.5.3.1226 WIP grid colors changing on their own
Yes we have 10 other workstations running at all times, but we've made changes to certain user layouts in the past while all workstations are up so not sure but if it isn't something others have seen then yeah it may be localized to this PC
- Fri Mar 15, 2024 1:01 pm
- Forum: Technical Issues
- Topic: 8.5.3.1226 WIP grid colors changing on their own
- Replies: 6
- Views: 624
8.5.3.1226 WIP grid colors changing on their own
Been finding WIP grid colors and font are frequently changing on their own. No other people use the user name. Is there a bug fix for this? Has happened numerous times over a few days, twice in the last hour.
- Wed Oct 23, 2019 12:07 pm
- Forum: Tips + Ideas
- Topic: Workstation messaging
- Replies: 8
- Views: 6287
Workstation messaging
Wouldn't it be awesome to have messaging between workstations/users? Some techs/service advisors/managers are far apart from each other or separated by walls seems like it would be a good option. Even the ancient shop management systems from the 90s we used to use had that option!
- Thu Apr 27, 2017 12:24 pm
- Forum: Scheduler
- Topic: Scheduler Changes Tech Assignment
- Replies: 4
- Views: 3164
Scheduler Changes Tech Assignment
The latest change to the schedule is not great for all shops. It used to be that you could move customer jobs from one tech to the next and it wouldn't re-assign all jobs on that order to wherever you move the job to. We only have 5 techs and all of our techs do all different jobs. Maybe with a deal...
- Wed Apr 26, 2017 1:23 pm
- Forum: Tips + Ideas
- Topic: image upload to vehicle notes
- Replies: 0
- Views: 1996
image upload to vehicle notes
Would be nice if we had provision to upload an image of lets say an RPO label (Service Parts Identification), or the stickers of the vehicle GVWR and tire information, ECM calibration label etc, off of a vehicle into the vehicle details.
- Wed Jun 01, 2016 5:31 am
- Forum: Technical Issues
- Topic: Making Appointment From Open Order?
- Replies: 8
- Views: 3471
Re: Making Appointment From Open Order?
Yes those are the exact steps that I perform. I will call tech support. Thanks
- Tue May 31, 2016 2:03 pm
- Forum: Technical Issues
- Topic: Making Appointment From Open Order?
- Replies: 8
- Views: 3471
Re: Making Appointment From Open Order?
Basically any repair order I open, unless it is done through the scheduler, will not populate the subject line with the customer name when you try to add it to the schedule through the appointment tab.
- Tue May 31, 2016 8:48 am
- Forum: Technical Issues
- Topic: Making Appointment From Open Order?
- Replies: 8
- Views: 3471
Re: Making Appointment From Open Order?
Sometimes you want to start an order and place parts prior to knowing when the vehicle will be coming in for the install so it can go both ways. If i start new order (it is set by default) to open order, I add a labor operation to the order and then click appointment it is still empty
- Tue May 31, 2016 5:44 am
- Forum: Technical Issues
- Topic: Making Appointment From Open Order?
- Replies: 8
- Views: 3471
Re: Making Appointment From Open Order?
Version 7.0.7 'New' 'Select customer' 'Start new order' 'Options' 'Appointment'; Subject field blank. So for now I usually just make an RO though the appointment editor, as in select a date by double clicking on the scheduler somewhere and then finding the customer name that way. Then it populates t...
- Mon May 30, 2016 7:08 am
- Forum: Technical Issues
- Topic: Making Appointment From Open Order?
- Replies: 8
- Views: 3471
Making Appointment From Open Order?
This may already be covered in another thread that I couldn't find. Using an open order and clicking on appointment to populate it to the scheduler the customer name has to be re-entered. Is this intentional or a fix coming?