Search found 397 matches

by GUTHTIRE
Fri Nov 11, 2022 6:11 am
Forum: Technical Issues
Topic: Shop Management Crash
Replies: 3
Views: 1612

Re: Shop Management Crash

Tried another client & we could not re-create the issue. Called Tech Support, no resolution to-date but appears to be PC related.
by GUTHTIRE
Tue Nov 08, 2022 4:12 am
Forum: Technical Issues
Topic: Shop Management Crash
Replies: 3
Views: 1612

Re: Shop Management Crash

ricmorin wrote:
Mon Nov 07, 2022 12:13 pm
I tried this and mine does not crash.
I'll try to recreate on another client.
by GUTHTIRE
Mon Nov 07, 2022 11:56 am
Forum: Technical Issues
Topic: Shop Management Crash
Replies: 3
Views: 1612

Shop Management Crash

I was searching the PO's for some parts that needed to be returned and stumbled upon a crash. Seems to be consistent. Click P.O.s -> Search - > click the ALL radio button -> enter a Part No. that's not going to be found in your system (obviously I didn't start by searching bogus P/N's) -> Search. I ...
by GUTHTIRE
Wed Oct 19, 2022 9:51 am
Forum: Tips + Ideas
Topic: Coolant Exchange Machine?
Replies: 1
Views: 1517

Coolant Exchange Machine?

Our old two cylinder Palmcrest Inc. Coolant Exchange Machine has more than paid its due. Looking to replace it. Like anything else you may buy we're looking for a system where parts are readily available. What are you folks using, if you had to purchase a new one would you get the same?
by GUTHTIRE
Fri Oct 14, 2022 3:37 am
Forum: Reports + Printing
Topic: PRINT DIALOG BOX CHANGES
Replies: 1
Views: 1413

PRINT DIALOG BOX CHANGES

Has anyone experienced the print dialog change after applying the latest round of Microsoft Updates to Windows 11? If my memory serves correct the print dialog box (from within RO click Worksheet -> then click the print button @ top of screen). The title of the dialog is "Printing from Win32 applica...
by GUTHTIRE
Mon Oct 03, 2022 3:20 am
Forum: Technical Issues
Topic: Grey out manufacture date
Replies: 6
Views: 4467

Grey out manufacture date

While not urgent it would be nice to see the Manufacture Date greyed out when entered on the Vehicle tab similar to how E-mail is handled on the Customer tab. Leave the field white (not entered) then grey out when entered. There have been a few times the Manufacture Date has been changed mistakenly ...
by GUTHTIRE
Mon Sep 26, 2022 7:54 am
Forum: Technical Issues
Topic: Labor total not updating with charged hours
Replies: 1
Views: 1430

Labor total not updating with charged hours

Is anyone else exeriencing this? If you apply a Canned Job with Charged Hrs. & a Labor Total pre-configured to a RO then adjusts the Charged Hrs. the Labor Total does not adjust accordingly. Shouldn't it adjust? It does if you manually add a Labor line fill in the fields and go back and adjust the C...
by GUTHTIRE
Thu Sep 15, 2022 3:54 am
Forum: Scheduler
Topic: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE
Replies: 10
Views: 4199

Re: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE

Not to be forgotten, as I believe it has been requested previously, the ability to create an SO and/or attach an SO to an existing entry in the Schedule. As the scenario stands today, assuming an entry already exists in the Schedule you have to: 1. Create the SO 2. Build the SO, adding parts & labor...
by GUTHTIRE
Tue Sep 13, 2022 11:46 am
Forum: Scheduler
Topic: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE
Replies: 10
Views: 4199

Re: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE

Yup. This was mentioned almost 2 years ago. https://managerforum.buymitchell1.net/viewtopic.php?f=233&t=14012&hilit=special+order I'm thinking SO usage is not high enough to qualify for the change. Hopefully I'm wrong. Ric, ever since you explained them awhile back we've been all over SO's. We woul...
by GUTHTIRE
Tue Sep 13, 2022 5:10 am
Forum: Scheduler
Topic: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE
Replies: 10
Views: 4199

CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE

It would be very helpful to be able to right-click on the Schedule and be able to create an SO.
by GUTHTIRE
Thu Sep 08, 2022 9:16 am
Forum: Database + Settings
Topic: Credit Card Processing Fees
Replies: 5
Views: 3020

Re: Credit Card Processing Fee's

Ditto, no separate charge...built into labor rate.
by GUTHTIRE
Tue Sep 06, 2022 3:54 am
Forum: Tips + Ideas
Topic: QUICK JOB LIST
Replies: 6
Views: 2643

Re: QUICK JOB LIST

If you are talking about the Canned Job List... In a RO right-click on an open line and the Canned Job List should show up. To add to the Canned Job List click Utilities -> Canned Jobs then select a Category then Search. TO ADD JOBS TO THE LIST: Double-Click or Edit a Job then check the Checkbox for...
by GUTHTIRE
Wed Aug 24, 2022 12:04 pm
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

Re: PARTS HANDLING - MULTIPLE ORDERS

Now I see what you're saying. Since there is no Save on the Order screen, I believe you're suggesting Exit and then re-opening the RO. Is that quantity issue on the PO of received or in the Repair Order as meeting the quantity required or not? Repair Order. Got it; the Order screen seems to want a ...
by GUTHTIRE
Wed Aug 24, 2022 8:28 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

Re: PARTS HANDLING - MULTIPLE ORDERS

The point that I was attempting to make is that you MUST exit or save the RO before attempting the follow-on PO or PO's else the system doesn't properly calculate quantities. Now I see what you're saying. Since there is no Save on the Order screen, I believe you're suggesting Exit and then re-openi...
by GUTHTIRE
Wed Aug 24, 2022 7:26 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

Re: PARTS HANDLING - MULTIPLE ORDERS

The point that I was attempting to make is that you MUST exit or save the RO before attempting the follow-on PO or PO's else the system doesn't properly calculate quantities.
by GUTHTIRE
Wed Aug 24, 2022 5:48 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

Re: PARTS HANDLING - MULTIPLE ORDERS

We've run into this a few times and sometimes it works as desired, sometimes not. It happens with various parts where multiples are orders. Using wheel/lug nuts as an example. Scenario: (20) wheel/lug nuts are ordered over the phone from the parts house. As an example (4) arrive 1st as they were so...
by GUTHTIRE
Thu Jul 28, 2022 3:46 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

Re: PARTS HANDLING - MULTIPLE ORDERS

This is how we do it...... Scenario: 20) wheel/lug nuts are ordered over the phone from the parts house. 20 lugnuts are manually entered on the RO. A PO is manually created using PickList for all 20. When 4 arrive we receive 4. When the rest arrive we receive the rest. Close the PO. (this assumes a...
by GUTHTIRE
Wed Jul 27, 2022 5:38 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5428

PARTS HANDLING - MULTIPLE ORDERS

We've run into this a few times and sometimes it works as desired, sometimes not. It happens with various parts where multiples are orders. Using wheel/lug nuts as an example. Scenario: (20) wheel/lug nuts are ordered over the phone from the parts house. As an example (4) arrive 1st as they were sou...
by GUTHTIRE
Wed Jun 22, 2022 10:55 am
Forum: Tips + Ideas
Topic: Update 8.4.0.127 Question
Replies: 7
Views: 3404

Re: Update 8.4.0.127 Question

If you go to the computer you'd like to be the one to trigger the Database Validations, Configuration -> Special Maintenance -> Database Backup and Validation. In the lower section you'll see "Only Run on Computer" and a button to that says "Here". Once you click the button it should load the compu...
by GUTHTIRE
Mon Jun 13, 2022 10:13 am
Forum: Technical Issues
Topic: README for 8.4.1.127
Replies: 1
Views: 1683

README for 8.4.1.127

Is there a readme for 8.4.1.127?

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