Inventory Transfers are possible only if the part was entered at the Enterprise location and copied down to the locations. Sometimes you may run into a part that was not entered this way, especially when the Inventory Transfers feature was activated after "Go Live" date. Follow the steps / work arou...

Please see the attached document which should walk you through the steps to manually enter payroll from a spreadsheet.

If you have any questions please reach out to Enterprise Tech Support at 888-724-6742 ext 4120 or at enterprise@mitchell1.com

Open the duplicate Purchase Order | Highlight each line item on the PO | Click Delete on the ribbon | once last line item has been deleted this prompts the following message:

This purchase order contains no items. It will now be deleted.

I have uploaded a document to this post with step by step instructions to add a material line for a used part that has a zero

cost, and a User Specified Sell Price.

In Enterprise Pro there is no Fiscal Year End, retained earnings is calculated based on previous calendar year ( Jan 1 to Dec 31) Here are a few things that you can do for a month/year end : 1.Reconciling the Cash Drawer and Bank Accounts 2.All Inventory recounts/ Supplier Returns cannot be back dat...

Below is the link for the video showing the integration between AutoServe1 (AS1) a Digital Vehicle Inspection (DVI) software and Enterprise Pro. https://as1.wistia.com/medias/xz3h91i6iz **Enterprise Pro now integrates to 4 other DVI third party vendors: ( see below) 1 ) Rebel Technologies (just in t...

When I run a Consolidated Financial Report from my enterprise location why do I see duplicate ledger accounts? Take a close look at the duplicate ledger account line(s) to see if one of the ledger accounts may have been assigned an Account Number and the other locations do not reflect an account num...

When you go to the Home Ribbon | Setup | Inventory Materials and you are using the Search By Part Number feature, please be advised that the intended use for this feature is for instances where you know the full part number. By design it will not locate the part using a partial key word search of th...

It is strongly recommended that you create a file on your hard drive to save any customized reports because if you later decide to share that report with another person by Deploying the report and that person deletes the report, you will no longer see the report moving forward. It is gone! So always...

Added a new system level role called "Security Administrators". User with this role can access security and create users and roles without being an "Administrators" It would be best that they give themselves all roles (except for Admin) so that they can assign roles to other users. If they do not ha...

There is a benefit to having "Lookup Required" box checked on a Labor Line or for a Material line item in a work order. When you highlight the first line item entry in the work order and select Catalog Lookup on the ribbon the system will go down the list to lookup up labor and parts automatically s...

I go to Setup from the home ribbon | Inventory Materials | Bring up the Inventory Material Card for the part | Click on the Batch tab | Click Edit Batch from the ribbon | change price from $2.40 to $2.60 and I get an error message that I cannot edit batch from a recount or returned item. Go to histo...

When you are in the Prioritization module and have selected the Technicians tab at the bottom it will bring you to a screen where it shows the different Techs and just below the Tech's name there will be data similar to D 6.67 A 0.00, W 3.40 R 1.25 and when you hover over that area a pop up will app...

Anytime you are in a field where the text can be edited, simply click the F7 button on your keyboard to start the spell checker. It will offer you the correct spelling of the word to choose from.

You may want to check your Work Order Defaults in Setup to see how you have the cores setup. Setup | Location Settings from the left panel | Work Order tab | Default Core Status Unknown – Will charge the customer for the core, but you will be forced to choose returned or not returned before posting ...

For helpful information regarding the time clock reports please see the attached document:

This Security setting is beneficial when you have a multi location setup with an Enterprise location that you want to manage the Payable and Receivable accounts for the Contacts. From time to time a user will create the new Contact Card and a AP or AR account for that contact so now you have AP & AR...

Another exciting third party integration with Enterprise Pro is with inSipely! inSipley helps you find tire availability and pricing from all of your suppliers at the same time in one click! Please be advised that this requires registration with inSipley ( fee based subscription) https://www.insipel...

When you are in an inventory material card and you click on the words "Part Number" you will see another window pop up to an additional Code and a Part Number. This is beneficial if you have a alternate part numbers or cross referenced part information, in turn giving you options for sourcing a part...

Because not all VINs can be decoded to ACES vehicle specification, and in some cases the CARFAX's VIN decoding service will only be able to provide generic text based specification and not ACES and that's when the system will provide the decoded results in both ePart Expert and CARFAX so that the us...