Search found 3538 matches

by ricmorin
Wed May 17, 2023 6:52 am
Forum: Parts + Ordering
Topic: Parts Matrix
Replies: 4
Views: 3430

Re: Parts Matrix

Yes, you can change the dollar amounts.
by ricmorin
Mon May 01, 2023 5:49 am
Forum: Credit Card Processing
Topic: First Mile Debit Cards COVID-19
Replies: 7
Views: 8148

Re: First Mile Debit Cards COVID-19

FoundingFathers wrote:
Thu Apr 27, 2023 6:39 am
Thanks very much. Is there a device that works with Mitchell to capture signatures on RO's. All of the warranty companies require a signature and scanning in is another step.
Mobile Manager Pro can capture signatures on orders in Manager.
by ricmorin
Thu Apr 27, 2023 5:01 am
Forum: 5. > BOLT-ON TECHNOLOGY / VOYOmotive
Topic: Label Printer From Multiple Stations
Replies: 1
Views: 1868

Re: Label Printer From Multiple Stations

You can do this a couple of different ways. A single direct attached label printer can be shared across your network for all users. You can also purchase a network attached printer (attached to the network directly without a computer) that would also be available to all others.
by ricmorin
Mon Apr 24, 2023 12:23 pm
Forum: Technical Issues
Topic: Email Purchase Orders
Replies: 3
Views: 2298

Re: Email Purchase Orders

Yup. Same results here.

I have never tried this until today. We have no need to email PO's
by ricmorin
Fri Apr 07, 2023 1:18 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

Can't be fun. Like that customer who has a noise but we can't duplicate it. Gotta love those....
by ricmorin
Mon Mar 13, 2023 7:31 am
Forum: Parts + Ordering
Topic: Edit P.O. Shipping Charges?
Replies: 8
Views: 3082

Re: Edit P.O. Shipping Charges?

This is for shipping costs associated with electronic orders. There is no way to leverage that field manually. Others may chime in on their workarounds.
by ricmorin
Fri Mar 10, 2023 8:44 am
Forum: MessageCenter
Topic: texting issue with message center
Replies: 22
Views: 11706

Re: texting issue with message center

There was a server issue that affected ProDemand for the last half hour. If they are using the same server it may have affected texting. Should be up soon.
by ricmorin
Mon Mar 06, 2023 10:12 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

Well, I have 3 different profiles for myself. The one I use the most is set on more than one computer. It has never defaulted. Another profile I have on the host machine only; no other machine. That profile has defaulted many times.
by ricmorin
Fri Feb 03, 2023 6:21 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

Logs were uploaded yesterday. I have no idea if they contain the information needed to identify the cause. I know they are working on it. I'm sure this is as frustrating for them as it is for us.
by ricmorin
Fri Feb 03, 2023 4:49 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

Sadly one of my workstations reset the WIP to default as well. This was the host machine. Manager was running. No other machines had that user applied. Simply reset when I wasn't looking.
by ricmorin
Wed Jan 18, 2023 1:56 pm
Forum: Scheduler
Topic: Unit Number
Replies: 8
Views: 2374

Re: Unit Number

Agreed. Read the OP again but maybe a good time to bring it up. :roll: :D
by ricmorin
Wed Jan 18, 2023 10:14 am
Forum: Scheduler
Topic: Unit Number
Replies: 8
Views: 2374

Re: Unit Number

The problem I have is After I have the appointment created. There is NO unit number visible on the appointment screen once created. When my fleets call and ask what is coming in today, I cannot tell until I open each order. It would be great to get unit visible on the appointment window.
unit1.jpg
unit1.jpg (31.5 KiB) Viewed 2344 times
by ricmorin
Wed Jan 18, 2023 7:23 am
Forum: Scheduler
Topic: Unit Number
Replies: 8
Views: 2374

Re: Unit Number

I too have been asking for this. For a short term solution, I've added the unit number after the license plate so I can identify the vehicle in the Scheduler screen.
unit.JPG
unit.JPG (22.52 KiB) Viewed 2360 times
by ricmorin
Fri Jan 13, 2023 11:36 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5409

Re: Limit WIP to Tech or User View?

KERNERS wrote:
Fri Jan 13, 2023 7:39 am
Ok, you had me all excided that there was an actual messaging system with Mitchell like Bolt On. Thanks for responding.
If by messaging system you mean text messaging, there is! Unless you are referring to an internal messaging system like Chat with Bolt-On.
by ricmorin
Fri Jan 13, 2023 7:26 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

I accidentally move mine all the time. :oops:
by ricmorin
Fri Jan 13, 2023 7:24 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5409

Re: Limit WIP to Tech or User View?

text.JPG
text.JPG (23.8 KiB) Viewed 3925 times
by ricmorin
Thu Jan 12, 2023 8:11 am
Forum: Parts + Ordering
Topic: Repairlink Ads
Replies: 12
Views: 3299

Re: Repairlink Ads

Too funny. Noticed the same thing this morning. Seeing ads for competitive repair shops. :!: :?: :?:

Edit: seems to have slowed it down as well.
by ricmorin
Fri Jan 06, 2023 12:38 pm
Forum: Technical Issues
Topic: 8.5 with 2 phones for texting
Replies: 5
Views: 1993

Re: 8.5 with 2 phones for texting

Go to the Splash screen, select Configurations> Special Maintenance> WIP Grid Colors. The three themes are across the top.
by ricmorin
Fri Dec 30, 2022 2:33 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5409

Re: Limit WIP to technician or User view.

So continuing using Bolt On? I assume since they can do it, it's something that Mitchell can. What you're doing is giving access to the work that is assigned to the tech and removing unnecessary ro's. Mobile Manager Pro (Bolt-On) can be configured to view only jobs assigned to a specific tech, but ...
by ricmorin
Thu Dec 15, 2022 10:06 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 5884787

Re: Update 8.5.02

Reportedly fixed in the next release. 8.5.1

Go to advanced search