Search found 3538 matches

by ricmorin
Mon Oct 17, 2022 11:50 am
Forum: Reports + Printing
Topic: Parts Cost vs. Sale report
Replies: 7
Views: 2336

Re: Parts Cost vs. Sale report

I do not use this report, however it appears that the cost field will average depending if the price cost had changed during the date range you set. I would expect this behavior, otherwise there would multiple entries for a single part number.
by ricmorin
Mon Oct 17, 2022 9:11 am
Forum: Technical Issues
Topic: Alternate Part Number pulls up wrong pricing
Replies: 3
Views: 1503

Re: Alternate Part Number pulls up wrong pricing

, when i type in 814792584 the system does not bring up the part unless I go into inventory then asks to use alternate part and the correct pricing is displayed When using an alternate part number for direct entry onto an order, you must use the TAB key after entering the known Alt number, not the ...
by ricmorin
Mon Sep 26, 2022 12:40 pm
Forum: Message Pro
Topic: Close Multiple Pop-Ups
Replies: 8
Views: 5194

Re: Close Multiple Pop-Ups

Any updates on this?
by ricmorin
Mon Sep 26, 2022 12:37 pm
Forum: Mobile Manager
Topic: Problem with Appointment Screen
Replies: 4
Views: 2738

Re: Problem with Appointment Screen

This is still broken. Any updates?
by ricmorin
Mon Sep 26, 2022 12:34 pm
Forum: Mobile Manager
Topic: Part Number Handling
Replies: 30
Views: 18522

Re: Part Number Handling

5 years and counting.
by ricmorin
Mon Sep 26, 2022 12:33 pm
Forum: Mobile Manager
Topic: Feature Request; Add Link to Embedded Pictures
Replies: 17
Views: 10360

Re: Feature Request; Add Link to Embedded Pictures

Another year. <sigh>
by ricmorin
Mon Sep 26, 2022 12:32 pm
Forum: Report Pro
Topic: Quick Charge Pro - 360 Payments Multi Terminal Access
Replies: 0
Views: 2490

Quick Charge Pro - 360 Payments Multi Terminal Access

For those of you that are using Quick Charge Pro and 360 Payments, you used to be able to only access your physical terminal with 1 workstation. This made no sense to me since the terminal was on the network, but they told me it was not possible. Recent events allowed me to revisit this and I discov...
by ricmorin
Mon Sep 26, 2022 12:24 pm
Forum: Report Pro
Topic: New Workflow Manager - NO Special Orders
Replies: 13
Views: 11541

Re: New Workflow Manager - NO Special Orders

Hoping to get Special Orders to show as Special Orders. Currently they show as Repair Orders.
by ricmorin
Mon Sep 19, 2022 9:33 am
Forum: Scheduler
Topic: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE
Replies: 10
Views: 3862

Re: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE

FWIW, this was mentioned by attendees at the training event in San Diego last weekend. Hoping for renewed interest.
by ricmorin
Tue Sep 13, 2022 7:42 am
Forum: Scheduler
Topic: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE
Replies: 10
Views: 3862

Re: CREATE SPECIAL ORDER DIRECTLY FROM SCHEDULE

Yup. This was mentioned almost 2 years ago. https://managerforum.buymitchell1.net/v ... cial+order

I'm thinking SO usage is not high enough to qualify for the change. Hopefully I'm wrong.
by ricmorin
Thu Sep 08, 2022 7:44 am
Forum: Database + Settings
Topic: Credit Card Processing Fees
Replies: 5
Views: 2660

Re: Credit Card Processing Fee's

I build it in my labor rate. No separate charge.
by ricmorin
Tue Sep 06, 2022 7:56 am
Forum: Tips + Ideas
Topic: QUICK JOB LIST
Replies: 6
Views: 2386

Re: QUICK JOB LIST

These are two separate things. For the Quick Menu, right click on any open line. For the entire list, click on the Jobs button or select the first item in the Quick List.
by ricmorin
Sat Aug 20, 2022 6:21 am
Forum: Parts + Ordering
Topic: AutoPartSearch Catalog
Replies: 2
Views: 1500

Re: AutoPartSearch Catalog

What I did was I linked a vendor at random. When I linked them, a sign-up window popped up. Fill that out and write down your user and pw. Then log in through that vendor. The first window you'll see a map with the available vendors. Add the appropriate vendors from that window. Then go back to your...
by ricmorin
Fri Aug 19, 2022 7:50 am
Forum: Tips + Ideas
Topic: Warranty Repair?
Replies: 3
Views: 2033

Re: Warranty Repair?

does Manager have a warranty processing option. For an example, if a part is defective and a tech gets paid additional time to swap it out. A separate warranty invoice for tracking. There is tracking for all comebacks. Select the Comeback box when entering the Symptom on the Order. There are releva...
by ricmorin
Fri Aug 12, 2022 11:37 am
Forum: GM Trucks
Topic: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open
Replies: 5
Views: 2221

Re: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open

No experience with this particular fault, however I have some thoughts/questions. Is this a hard fault or intermittent? What is the freeze frame data when it fails? 3 items suspect for this, the primary fuel pump, the fuel pump control module and the wiring in between the two. Since the module commu...
by ricmorin
Wed Jul 27, 2022 9:50 am
Forum: Technical Issues
Topic: PARTS HANDLING - MULTIPLE ORDERS
Replies: 11
Views: 5063

Re: PARTS HANDLING - MULTIPLE ORDERS

This is how we do it...... Scenario: 20) wheel/lug nuts are ordered over the phone from the parts house. 20 lugnuts are manually entered on the RO. A PO is manually created using PickList for all 20. When 4 arrive we receive 4. When the rest arrive we receive the rest. Close the PO. (this assumes al...
by ricmorin
Mon Jul 25, 2022 11:36 am
Forum: Tips + Ideas
Topic: DISCOUNT COUPON OFF TOTAL INVOICE?
Replies: 7
Views: 2836

Re: DISCOUNT COUPON OFF TOTAL INVOICE?

You can create discounts ahead of time with a date range (coupons) or you can create one manually on the fly. Open the order where the discount is going. Click Options>Discount. (should be password protected) Click either dollar amount or percentage. Enter the values for the discount. Click OK. Now ...
by ricmorin
Mon Jul 25, 2022 9:47 am
Forum: Tips + Ideas
Topic: DISCOUNT COUPON OFF TOTAL INVOICE?
Replies: 7
Views: 2836

Re: DISCOUNT COUPON OFF TOTAL INVOICE?

Hey Rick, Thanks for the reply on this, you've always chimed in on my questions with great feedback. Just to ask you opinion with regards to my discount examples, how would you typical implement that type of discount on an invoice in your shop? Would you apply the total discount to parts or labor? ...
by ricmorin
Sat Jul 23, 2022 6:49 am
Forum: Tips + Ideas
Topic: DISCOUNT COUPON OFF TOTAL INVOICE?
Replies: 7
Views: 2836

Re: DISCOUNT COUPON OFF TOTAL INVOICE?

I don't think you're missing anything. Discounts are applied to parts, labor or both. It can be a percentage or a dollar amount. The program does not offer the option to simply take an amount off the total, only parts and or labor. Typically I would split the amount between parts and labor. In your ...
by ricmorin
Mon Jul 11, 2022 7:57 am
Forum: MEMBER REPAIR TIPS
Topic: Trailer Tire Wear
Replies: 6
Views: 2600

Re: Trailer Tire Wear

One thing you didn't mention is the type of wear. Are they wearing on the edges? center? even? Changing plys won't help. A different brand may have a harder compound. Rotations can help if one set wears faster than the other, but if the life is only 7000 miles, I'd rotate every 1000 (if wearing unev...

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