Curious, if I catch an error in the fluid section, how do I report it? I've caught 3 cars that have the wrong type of coolant listed.

Am I doing something wrong? I accidentally entered some numbers into a customers birthday field, but any time I try to delete it, it defaults to 01/01... Turns out, I've done this to a couple of customers and I can't figure out how to just erase the field

We do not want to do the texting that goes out 7 days in advance because we would not have very many appts. 7 days out. We do not do the automatic scheduling of appt. that is in the program. So we are still making appts for the next day or only a couple days out. Everyone wants their vehicles right...

ARS,
Same thing on our computers. Shows the customer name in the first message, then just phone numbers after that.

Also, is the automated text reminders working still? From what I can tell, it doesn't seem to be.

On the 2nd image 'this customer has multiple vehicles'... What if this is another vehicle the customer is bringing in that is not yet in the system? Shouldn't their be a button for 'new vehicle'. I.E.We have seen this customer bring in the Hyundai and the Chevy, but maybe now they are bringing in th...

Agreed, would be handy

I hope you continue to do it this way. Up until this update I still had .54. I am one of the last ones to receive updates and it can be frustrating at times. I was running into 2015 that wasn't in the data base. I realize someone is going to be first and someone is going to be last. I like this rou...

I realize that this will be difficult to answer as it varies from state to state, but does applying a 100% discount properly account for taxes? The way I understand it, if we do an oil change on one of our loaners, we must write up a ticket and close it out so taxes are paid on the oil, filter, etc....

First question. What type of employees are checking it? Second question. If they are your service managers/writers why wouldn't you want them checking it? Third question. If it's your S.A. are they correcting their profit margins to make the proper needed profit on each ticket if they see that it's...

Is there a way to disable the 'check profit' function/F12 hotkey? Getting annoyed at employees who like to check it on every ticket and see how much were making.

Just curious, it doesn't really make a difference, but does anyone know why we use a % symbol as a wild card and not an * like most other programs?

We use the Nexus 7 for both techs and service writers... They work great, just wish we would have picked up a tablet that had flash built in for taking pictures of leaks, etc. Also, flash would be helpful when scanning the VIN (sometimes you have to get a flash light or just using the worldpac scann...

Agreed!