Search found 2735 matches

by timbre4
Tue Jan 02, 2024 12:34 pm
Forum: SocialCRM
Topic: Create an automated method of archiving text msgs
Replies: 3
Views: 3930

Re: Create an automated method of archiving text msgs

Yes, we've got stories in for archiving in batch; auto-archive to follow later this year if successful.
by timbre4
Tue Jan 02, 2024 12:07 pm
Forum: Technical Issues
Topic: Grey out manufacture date
Replies: 6
Views: 3959

Re: Grey out manufacture date

GUTHTIRE wrote:
Wed Dec 27, 2023 10:06 am
Any update on this one?
Megoff confirms item recorded, still TBD on status.
by timbre4
Mon Dec 18, 2023 11:33 am
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

I was thinking if it was checked it should apply, thats the way it reads since the heading at the top says labor is taxable Right; I think the initial setting displayed at the top is incorrect on a system where the labor is defaulted to non-taxable. That reminds me; the account class (revenue bucke...
by timbre4
Fri Dec 15, 2023 12:08 pm
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

Well I believe that worked, I thought that box would have had to be checked to have the tax applied. Hmm seems to work now thanks!!!! Great. That box is checked by default so it was just gonna follow how it normally works. By unchecking the box - that's what frees you to make that ALTERNATE tax beh...
by timbre4
Thu Dec 14, 2023 2:29 pm
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

nickscarcare wrote:
Thu Dec 14, 2023 2:23 pm
That is what I have
Okay.
1. UNCHECK the box for default tax rate.
2. Then select the tax on line #2. (we believe you have this in your database already)
3. Click OK to save this detail of your canned job.
by timbre4
Wed Dec 13, 2023 11:04 am
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

Unchecked, checked all stays the same, even have the account class set to labor taxable, still no avail. I am guessing there is not a fix to this problem. We cant be the only ones who have to put tax on some labor items. I think you missed a step where you needed to check the box in the canned job;...
by timbre4
Mon Dec 11, 2023 1:51 pm
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

Yes that is all clicked, and still does not apply tax to labor when put in repair order My thought was that the checkbox to be UN-Checked. If your labor is set to non-taxable labor, with the box checked (default), it's just going to follow that system setting. Unchecking the box exposes the tax tab...
by timbre4
Mon Dec 11, 2023 10:10 am
Forum: Database + Settings
Topic: Apply tax to, labor
Replies: 13
Views: 8280

Re: Apply tax to, labor

A control was added to make departures from default labor tax settings.
When you open the tax table for that labor item in the Canned Job you gain access to this:
.
Tax option labor.png
Tax option labor.png (32.9 KiB) Viewed 8196 times
by timbre4
Thu Dec 07, 2023 2:32 pm
Forum: Database + Settings
Topic: Correct Duplicate Orders?
Replies: 2
Views: 1917

Re: Correct Duplicate Orders?

Here are the business rules and some ideas: 1. Estimates have throwaway #s [no status] and can be deleted with NO impact on your Avg RO [Edit > Remove Order > Yes] 2. ROs/INVs s have permanent #s that must be accounted for; deleting one WILL impact your Avg RO [Edit > Remove Order > History Log > OK...
by timbre4
Thu Nov 16, 2023 12:01 pm
Forum: Using ProDemand
Topic: Helpful Tips from OnDemand5 Archives
Replies: 5
Views: 5037

Re: Helpful Tips from OnDemand5 Archives

Has anyone tried reaching out to the past employees? If they left on good terms, they might be glad to shed some light on the situation. Apologies for delayed response from trade shows etc. That won't be necessary; I've found enough first-hand information on hand still exists, however it is complic...
by timbre4
Thu Nov 16, 2023 11:45 am
Forum: Technical Issues
Topic: 2023 VEHICLE VIN DECODE
Replies: 10
Views: 3309

Re: 2023 VEHICLE VIN DECODE

I AM ON THE ABOVE VERSION WITH NO UPDATES AVAILABLE. ANY OTHER IDEAS? THANK YOU The current Manager SE 8.5.1.419 release includes these makes for 2023. What are you looking for and not finding? 2023 models.png Turns out one was a Canadian vehicle, Tesla does not vin decode. Also some of the new 202...
by timbre4
Thu Nov 02, 2023 1:03 pm
Forum: Technical Issues
Topic: Bug switching from company to customer.
Replies: 1
Views: 933

Re: Bug switching from company to customer.

Under "Customer List for Start Order", selecting Customer after Company was selected, would show no names even when removing all text. You can type in a last name and still nothing. Switch back to Company then back to Customer it will then display correctly. Yes, this is fixed for the SE 8.5.3 rele...
by timbre4
Wed Oct 25, 2023 5:55 am
Forum: VOYO products
Topic: Fleets Using Samsara Telematics?
Replies: 0
Views: 3793

Fleets Using Samsara Telematics?

Do your customers use Samsara telematics? VOYOLink is sponsoring a free pilot to connect Samsara vehicles directly to shops with Manager SE. • Samsara diagnostic alerts and other vehicle health data post automatically to Manager SE. • 5 minutes for fleets to connect their vehicles to VOYOLink and li...
by timbre4
Wed Oct 11, 2023 10:52 am
Forum: Accounting Link
Topic: QB Integrator Users: DPR Backup Ending 10/31/2023
Replies: 0
Views: 2548

QB Integrator Users: DPR Backup Ending 10/31/2023

Dear Customer, Due to security considerations and technology limitations, our legacy DPR (Data Protection & Recovery) offering is being retired on 10/31/2023. This application created a full database backup to our servers several times per week, which included QuickBooks Integrator (QBI) data pointe...
by timbre4
Wed Sep 27, 2023 11:14 am
Forum: Using ProDemand
Topic: Helpful Tips from OnDemand5 Archives
Replies: 5
Views: 5037

Re: Helpful Tips from OnDemand5 Archives

We're going to need some time to figure out what can be done in this regard. Some people who know the most about this have either retired or moved on.
When I have some idea of what's possible, I will provide an update.
by timbre4
Mon Sep 25, 2023 1:53 pm
Forum: Using ProDemand
Topic: Helpful Tips from OnDemand5 Archives
Replies: 5
Views: 5037

Re: Helpful Tips from OnDemand5 Archives

Hello -

Thanks for asking, I will inquire on your behalf.

Timbre 4 (Tim McDonnell)
by timbre4
Thu Sep 21, 2023 7:32 am
Forum: Reports + Printing
Topic: Lube sticker printer problems
Replies: 2
Views: 1252

Re: Lube sticker printer problems

Referenced this with support:

"Lube sticker printers can be tricky to set up properly. It should work as long as Windows sees the printer. I recommend that he call support and we'll try to get it working."
by timbre4
Wed Sep 20, 2023 1:17 pm
Forum: Reports + Printing
Topic: Lube sticker printer problems
Replies: 2
Views: 1252

Re: Lube sticker printer problems

Thanks for posting, made an inquiry on your behalf - stay tuned
by timbre4
Mon Sep 18, 2023 12:58 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6358358

Re: Update 8.5.02

SHARKTOOTH wrote:
Mon Sep 18, 2023 12:21 pm
HELP. MY SCREEN IS STILL NOT RIGHT. THANKS
This is an old thread; please confirm the version of Manager SE you're running.
The newest release is 8.5.2.670; it's available from Help > Check for Updates if you don't have that yet.
by timbre4
Wed Sep 13, 2023 1:17 pm
Forum: Reports + Printing
Topic: Finding a posted invoice
Replies: 3
Views: 1944

Re: Finding a posted invoice

Things happen. The recommendation depends on what you know about these invoices. Here's a few ideas: How busy is your WIP screen? (Just making sure they're not hiding there instead of being posted into History as thought) You can click on Display and filter WIP to just show INVs, right-click on Cust...

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