Search found 101 matches

by nessauto
Tue Jul 03, 2018 3:24 pm
Forum: Technical Issues
Topic: Huge Problem Since 7.3.10 Update?
Replies: 27
Views: 12345

Re: Huge Problem Since 7.3.10 Update?

I've had them run a database patch several times. It doesn't help. Is it too much to ask for mitchel to fix this?
by nessauto
Mon Jul 02, 2018 4:21 pm
Forum: Technical Issues
Topic: Huge Problem Since 7.3.10 Update?
Replies: 27
Views: 12345

Re: Huge Problem Since 7.3.10 Update?

Any word on a fix yet. It's been a month of constantly locking up multiple times per day. I don't think I'm out of line asking to get this fixed.
by nessauto
Sat Jun 30, 2018 4:57 pm
Forum: Lube Sticker Pro
Topic: Oil Change Stickers
Replies: 61
Views: 176319

Re: Oil Change Stickers

No offense John but the answer you gave is why I'm beginning to have less and less faith in the product. The product itself has great intentions. But we bought the product to provide a professional appearance. To give a solution to "Stack 2 stickers on top of each other" is pretty hokey. I love the ...
by nessauto
Mon Jun 18, 2018 9:33 am
Forum: Technical Issues
Topic: Huge Problem Since 7.3.10 Update?
Replies: 27
Views: 12345

Re: Huge Problem Since 7.3.10 Update?

Thank you.
by nessauto
Sat Jun 16, 2018 9:00 pm
Forum: Technical Issues
Topic: Huge Problem Since 7.3.10 Update?
Replies: 27
Views: 12345

Re: Huge Problem Since 7.3.10 Update?

Any word on this fix yet....it's getting VERY annoying.
by nessauto
Wed Jun 13, 2018 2:29 pm
Forum: Lube Sticker Pro
Topic: Oil Change Stickers
Replies: 61
Views: 176319

Re: Oil Change Stickers

The lubes stickers really look nice when they're new.... but do fade really bad. We used the Blue stickers suggested by Bolt on. They're extremely expensive and fade so we bought some other labels online. While they work they fade even more but I spent $8 per thousand instead of $140 per thousand. D...
by nessauto
Sat Jun 02, 2018 4:13 am
Forum: Technical Issues
Topic: Huge Problem Since 7.3.10 Update?
Replies: 27
Views: 12345

Huge Problem Since 7.3.10 Update?

Has anyone else had a ton of problems since the last sql update? Our problems started as soon as we ran the Mitchel update that needed to be ran before the microsoft update. The host computer began locking up. They worked on it a bit and then it would work until we started applying payments. Pretty ...
by nessauto
Mon May 28, 2018 3:41 pm
Forum: Mobile Manager
Topic: Launch of Time Clock for Mobile Manager Pro
Replies: 2
Views: 3583

Re: Launch of Time Clock for Mobile Manager Pro

The Rumor mill says theres a big update coming for the time clock. Any chance you know when it will be here?
by nessauto
Mon May 28, 2018 3:33 pm
Forum: Parts + Ordering
Topic: New Tire Matrix
Replies: 7
Views: 3223

Re: New Tire Matrix

Rumor has it we may get a change to the matrix that lets us enter dollar amounts not %. All the quoting softares I've looked at offer dollars and GP%. Any chance this is coming soon. We quote to customers that way as a tiered dollar amount but have to manually enter everything into Mitchel.
by nessauto
Sat May 05, 2018 1:42 pm
Forum: Technical Issues
Topic: Update 7.3.10
Replies: 7
Views: 3336

Update 7.3.10

Just updated today. Anyone know all the changes in 7.3.10
by nessauto
Thu May 03, 2018 8:46 am
Forum: Parts + Ordering
Topic: New Tire Matrix
Replies: 7
Views: 3223

Re: New Tire Matrix

I've tried playing around with it. One issue we have is we include everything in the price. So when we give a customer a price on a tire it's mounted, balanced, new stems, sealed beads, disposal of the tire. So this makes it a little difficult. I'll have to work on it more.
by nessauto
Thu May 03, 2018 7:24 am
Forum: Parts + Ordering
Topic: New Tire Matrix
Replies: 7
Views: 3223

Re: New Tire Matrix

Well I guess that becomes another useless option
by nessauto
Thu May 03, 2018 4:15 am
Forum: Parts + Ordering
Topic: New Tire Matrix
Replies: 7
Views: 3223

New Tire Matrix

There's a new tire matrix in the setup. Can anyone tell me how it knows it's a tire. Is it the "Category" marked tire? or is it in the inventory when you click the "Checkbox" for tire? It appears you assign a category. Also is there a way to mark it up by a specific $ amount not %.
by nessauto
Mon Apr 30, 2018 4:42 pm
Forum: Tips + Ideas
Topic: Keeping Track Of Maintenance?
Replies: 3
Views: 3723

Re: Keeping Track Of Maintenance?

Have you timed how long it takes. My writers are saying 8 minutes an R.O., which seems reasonable. But if they each have 15 vehicles it's almost a hour and a half.
by nessauto
Mon Apr 30, 2018 4:40 pm
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 165426

Re: Digital Inspection Branding - XOXO Car vs Your Shop

Who are you planning on switching to?
by nessauto
Sat Apr 28, 2018 6:09 pm
Forum: Scheduler
Topic: Marking Recuring Events?
Replies: 5
Views: 4363

Re: Marking Recuring Events?

Any updates on this yet?
by nessauto
Sat Apr 28, 2018 6:08 pm
Forum: Mobile Manager
Topic: Horizons Dashboard
Replies: 9
Views: 5782

Re: Horizons dashboard

I do believe Bolton is beginning to price themselves right out of the market with all these add ons. We joined knowing it was $100 a month more than alot of other digital inspections out there. However I thought with all the additional features that were available with Bolton it would be a good choi...
by nessauto
Thu Apr 26, 2018 6:38 pm
Forum: Report Pro
Topic: Email Batch Statements
Replies: 3
Views: 3346

Re: Email Batch Statements

Another suggestion. Be able to assign customers to a batch to print or email statement. So people that you have emails for get them emailed. The people that you don't have emails for you can print them in bulk
by nessauto
Thu Apr 26, 2018 6:31 pm
Forum: Mobile Manager
Topic: Time clock features request
Replies: 71
Views: 100420

Re: Time clock features request

Having something like this would be nice. Especially if you could generate a report for payroll. Simply walking in the morning of payroll and hitting "print" would sure save time.
by nessauto
Thu Apr 26, 2018 6:21 pm
Forum: Mobile Manager
Topic: Time clock
Replies: 5
Views: 10420

Re: Time clock

We're trying to use this but we're running into some issues. Let's say we have a labor line that is .5 charge hours, .5 tech payed hours, and the tech punched in and had .25 in it. 1) The writer decides to charge the customer .7 hours instead of .5.....when he changes it mitchel changes the actual t...

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