Search found 101 matches

by nessauto
Thu Apr 19, 2018 12:27 pm
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 167430

Re: Digital Inspection Branding - XOXO Car vs Your Shop

Well... I guess I got busy and missed it. But I don't like what I'm seeing so far. Can anyone give a non skewed view of what was mentioned in the webinar?
by nessauto
Mon Apr 16, 2018 2:58 pm
Forum: Tips + Ideas
Topic: Keeping Track Of Maintenance?
Replies: 3
Views: 3882

Keeping Track Of Maintenance?

How do your writers keep track of scheduled maintenance. Over the years this is something we've really struggled with. Taking every invoice and looking up what maintenance is due and then looking through history can be very time consuming. What processes do you have in place to keep track of them. W...
by nessauto
Sat Apr 14, 2018 6:11 pm
Forum: Lube Sticker Pro
Topic: Oil Change Stickers
Replies: 61
Views: 191394

Re: Oil Change Stickers

Our oil supplier used to supply us with a printer and stickers for nothing. We had such a issue with it messing up all the time and techs spending so much time printing stickers that we bought one from Bolt On and set it up. The printer is a Dymo 450 and it was only $99 so it was cheap. The cost of ...
by nessauto
Sat Apr 14, 2018 5:53 pm
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 167430

Re: Digital Inspection Branding - XOXO Car vs Your Shop

I called my Bolt On rep on this shortly after I heard this and did some research. I think Bolt On is overstepping their bounds by starting this XoXo thing. I don't want my customers"Tossing their keys to a xoxo shop" as their website says. I want them tossing their keys to "Ness Auto Sales and Servi...
by nessauto
Sat Apr 14, 2018 5:22 pm
Forum: Mobile Manager
Topic: Horizons Dashboard
Replies: 9
Views: 6045

Horizons Dashboard

I just saw the new horizons dashboard info. I'm sure this is another addon from Bolton. Anyone know how much it costs? Also is there a screen for the techs to watch. It would be interesting to have the techs be able to see their production on a daily basis.
by nessauto
Sat Apr 14, 2018 5:20 pm
Forum: Mobile Manager
Topic: Inspections Help Improve Average RO
Replies: 2
Views: 5675

Re: Inspections Help Improve Average RO

I have to agree and disagree on that. I'm sure you've had customers in the past make the arguement that it doesn't . And I have to agree a digital inspection itself doesn't increase your aro. However it does assist in helping you follow processes.
by nessauto
Mon Aug 28, 2017 10:30 am
Forum: Scheduler
Topic: Options For Loaner Cars - 2nd scheduler?
Replies: 1
Views: 2744

Options For Loaner Cars - 2nd scheduler?

We have 6 techs and 6 loaner cars. Currently we run the techs on the scheduler only. My thoughts were to add 6 new techs and name them after the loaner cars so we could schedule them too. The only problem is with 12 items on the scheduler it makes them so small you can't read any of them. Has anyone...
by nessauto
Fri Aug 04, 2017 2:59 pm
Forum: Using ProDemand
Topic: How Many Techs Can Login At Once?
Replies: 1
Views: 3358

How Many Techs Can Login At Once?

We have a shop that has 6 subscriptions of Mitchel....We're going to go to tablets for the techs. How many techs can login to prodemand at once?
by nessauto
Thu Jun 22, 2017 6:43 am
Forum: Scheduler
Topic: Scheduler Reoccuring event
Replies: 1
Views: 1880

Scheduler Reoccuring event

We have our techs work every other saturday. Is it possible to put a reoccuring event say for every other saturday. I'd like to mark which techs work each saturday and just have it repeat every other saturday. That way the writers have it handy which techs are working each saturday.
by nessauto
Sun May 21, 2017 1:37 pm
Forum: Scheduler
Topic: Marking Recuring Events?
Replies: 5
Views: 4540

Marking Recuring Events?

Is there a way in the schedule to mark reoccuring events. For instance our techs work every other saturday. Is there a way to mark the scedule with an event that recurs every other or every third or fourth saturday?
by nessauto
Tue Jan 31, 2017 10:13 am
Forum: Scheduler
Topic: Work Carryover From One Day To The Next?
Replies: 5
Views: 2821

Re: Work Carryover From One Day To The Next?

We really like the new scheduler. It saves alot of time. It's actually exactly what we were doing with calanders manually. Theres a few work arounds we've had to do...but so far we've figured out how to accomplish about everything. This was one of the last things that we had to do. My only complaint...
by nessauto
Mon Jan 30, 2017 3:16 pm
Forum: Scheduler
Topic: Schedule Color Coding?
Replies: 2
Views: 1853

Re: Schedule Color Coding?

We created several new appointment states. 1) White is open and not here 2) Light blue= ro is printed 3) Yellow is vehicle is here 4) Red is vehicle here but customer is waiting ...last one is grey when the vehicle is invoiced.
by nessauto
Mon Jan 30, 2017 3:12 pm
Forum: Scheduler
Topic: Shop Website for Customer Self Scheduling
Replies: 7
Views: 3224

Re: Shop Website for Customer Self Scheduling

Anyone seen any examples of either of these online scheduling options?
by nessauto
Mon Jan 30, 2017 3:11 pm
Forum: Scheduler
Topic: Work Carryover From One Day To The Next?
Replies: 5
Views: 2821

Work Carryover From One Day To The Next?

If you schedule a job for one day and it doesn't get done. We need to schedule a spot to finish it the next day. Is there a way to schedule another appointment the next day and still leave the original marking spot in the scheduler? We'd like to still have the original time documented for when we wo...
by nessauto
Wed Jan 25, 2017 6:12 am
Forum: Scheduler
Topic: Scheduler Time Increments
Replies: 3
Views: 1998

Scheduler Time Increments

On the scheduler it's defaulted to 1 hr grids. You can change it by right clicking on the side bar and changing it. However, when you close the scheduler it defaults back to the hour increment. Is there any way to make the half hour increment a default?
by nessauto
Sat Dec 03, 2016 6:29 am
Forum: Reports + Printing
Topic: Unassigned Categories
Replies: 5
Views: 2713

Unassigned Categories

When I run the report "Category Profit Summary" it comes up with a list of all the catagories and the first one is "Unassigned" Is there a way to find out what invoices or line items are in that account?
by nessauto
Mon Jun 27, 2016 5:23 pm
Forum: Reports + Printing
Topic: Mailmerge with VIN
Replies: 5
Views: 2657

Re: Mailmerge with VIN

Johnny5 is there a way to get a report like the format you mentioned over a period of time?
by nessauto
Fri Jun 24, 2016 5:44 pm
Forum: Reports + Printing
Topic: Mailmerge with VIN
Replies: 5
Views: 2657

Re: Mailmerge with VIN

I'm looking to get a list of vins that have been in the last year and a half to cross reference in other software.
by nessauto
Thu Jun 23, 2016 3:23 pm
Forum: Reports + Printing
Topic: Mailmerge with VIN
Replies: 5
Views: 2657

Mailmerge with VIN

I'm looking to create a csv file with the vehicle and VIN information. You can set parameters now with dates....but I'd also like to be able to get the vin in the report. Is there a way to do this?
by nessauto
Sun Feb 28, 2016 6:55 pm
Forum: Scheduler
Topic: Scheduler 7.0.3 Update
Replies: 23
Views: 10329

Re: Scheduler 7.0.3 Update

I saw someplace that in the future we'll be able to colorcode appointments on the schedule. For instance highlight in yellow when the car is at the store, orange when it's in a bay, grey when done. Can you tell me if this is in any of the versions coming out? This is a needed feature before we can r...

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