Search found 101 matches

by nessauto
Fri Feb 19, 2016 10:21 am
Forum: Scheduler
Topic: Appointment Status Color Codes?
Replies: 9
Views: 3953

Re: Appointment Status Color Codes?

Any idea when that realease may be out?

Also do we need to ask for the new releases or are they automatically sent out?
by nessauto
Thu Feb 18, 2016 6:56 pm
Forum: Scheduler
Topic: Appointment Status Color Codes?
Replies: 9
Views: 3953

Re: Appointment Status Color Codes?

We've started setting up the scheduler. One question I have is there a way to highlight the job in the schedule based on it's status. For instance....right now we use a paper schedule.... when a car is dropped off we highlight is so everyone knows that it's here. It would be nice to be able to color...
by nessauto
Wed Feb 17, 2016 4:22 pm
Forum: Scheduler
Topic: Scheduler Feedback 2016
Replies: 111
Views: 38793

Re: Setup Scheduler Default View?

The scheduler is starting to remember how we left it.

To get certain technicians not to show up on the scheduler I marked them inactive on the technician setup. They are still available to assign to a repair order if needed. But they don't have a scheduling spot for them.
by nessauto
Wed Feb 17, 2016 10:11 am
Forum: Scheduler
Topic: Scheduler Feedback 2016
Replies: 111
Views: 38793

Setup Scheduler Default View?

I'm going throught the scheduler and I have a couple things I'd like to default. 1) I would like to default it to Technician view. I noticed it sometimes remembers it but sometimes doesn't. Is there a way to default this view. 2) We have a few employees that are not scheduled however they need to be...
by nessauto
Sun Feb 14, 2016 7:27 pm
Forum: Report Pro
Topic: ProPack Report Questions
Replies: 2
Views: 3171

ProPack Report Questions

Just a fyi mike, we looked at report pro and the main reason we didnt buy it was all the additional steps to printing paperwork. It would be nice to make the invoice or report....then have a button in mitchell to print from. Just some feedback.
by nessauto
Sun Feb 14, 2016 7:11 pm
Forum: Mobile Manager
Topic: Bolt On Reviews
Replies: 11
Views: 7016

Re: Bolt On Reviews

What is the approximate cost of mobile manager?
by nessauto
Thu Jan 21, 2016 3:55 pm
Forum: Reports + Printing
Topic: Profit Margin By Vendor?
Replies: 1
Views: 1282

Profit Margin By Vendor?

I was wondering if there was a report that showed profit margin by vender. I've found a report that shows parts cost by vender....but I can't find the sales. Are there any reports that do this that anyone knows of?
by nessauto
Thu Jan 07, 2016 9:45 am
Forum: Reports + Printing
Topic: Report by Invoice
Replies: 1
Views: 1279

Report by Invoice

I'm looking for a report that I can print that shows the gross profit per invoice. Is one available?
by nessauto
Sat Nov 07, 2015 12:57 pm
Forum: Scheduler
Topic: Scheduling - Manager 7.0
Replies: 27
Views: 13015

Re: Scheduling - Manager 7.0

When do you anticipate the release of this?

Will it integrate into my mobile manager so techs would be able to see what they have for Jobs for the day?
by nessauto
Sun Feb 01, 2015 5:17 pm
Forum: Tips + Ideas
Topic: Labor Catalogs
Replies: 23
Views: 8706

Labor catalog quesiton

There has been some questions brought up on what's included in the labor times. For instance say labor on a waterpump....is diag time, paperwork time, testdrive time, included in that labor or is the labor time just to do the repair. All data says that all diag and paperwork is included unless other...
by nessauto
Fri Jan 30, 2015 8:53 am
Forum: Tips + Ideas
Topic: Labor Catalogs
Replies: 23
Views: 8706

Labor Catalogs

I have a question on the labor catalogs. Let's say you do a waterpump on a car and the labor shows 1.3. That is the labor to perform the repair. Does it include diagnostic labor? And what about the labor for the test drive? I called Alldata and they told me their labor included diagnostic time and d...
by nessauto
Sat Jan 03, 2015 9:54 am
Forum: Parts + Ordering
Topic: How Does SE Know Non-Inventory Part Sales?
Replies: 1
Views: 1440

How Does SE Know Non-Inventory Part Sales?

We're trying to keep up on common part numbers for tire sales. I'm wondering how Manager SE picks up that it's a "non Inventory parts sale"? There are several ways to enter inventory. 1: Enter it as a part directly on the RO. 2: Order it electronically then receive it.3: Manually enter it in the inv...
by nessauto
Sat Mar 15, 2014 7:13 am
Forum: Reports + Printing
Topic: Reports By Service Writer
Replies: 2
Views: 1773

Re: Reports By Service Writer

Is it possible to do the report "Parts Profit Summary with Excluded categories" by Service Writer?

Also you said you could "Query" a report. Could you Query one that has each service writers labor hours charged and the dollars charged?
by nessauto
Fri Mar 14, 2014 10:14 am
Forum: Reports + Printing
Topic: Reports By Service Writer
Replies: 2
Views: 1773

Reports By Service Writer

Can anyone tell me what kind of reports are available in ProPack. I'm specifically looking for reports by service writer.
by nessauto
Tue Aug 06, 2013 6:35 pm
Forum: Reports + Printing
Topic: 2 Different paper sources - 1 printer
Replies: 4
Views: 2502

Re: 2 Different paper sources - 1 printer

We've used several brother printers with multiple trays. I have 2 printer drivers loaded. The first one is marked default and goes to the plain white paper. The second one is set to go to the invoice tray. When you set up Mitchell the printer has to be printed to the one that goes to the invoice tra...
by nessauto
Tue Aug 06, 2013 6:31 pm
Forum: Reports + Printing
Topic: Reports By Service Writer
Replies: 3
Views: 2165

Re: Reports By Service Writer

I'm assuming there's no way to break out reports by service writer. I tried report pro... It doesn't offer much flexability.
by nessauto
Mon May 13, 2013 2:36 pm
Forum: Reports + Printing
Topic: Reports By Service Writer
Replies: 3
Views: 2165

Re: Reports By Service Writer

6.4.544
by nessauto
Fri Mar 15, 2013 6:39 pm
Forum: Report Pro
Topic: Report Pro Settings & More...
Replies: 54
Views: 31004

Re: Report Pro Settings & More...

I have a couple questions on report pro. 1) It has a highlight feature. Can you automatically highlight your recommendations? 2) It looks like you can create the front of the invoice fine. Can you create what you want to print on the back if you have a duplex printer? 3) What reports do they have th...
by nessauto
Tue Jan 08, 2013 7:09 am
Forum: Reports + Printing
Topic: Reports By Service Writer
Replies: 3
Views: 2165

Reports By Service Writer

I'm looking for some information in reports by service writer. I can get alot of them through various reports But here's some information I can't get. 1)Labor hours sold by service writer 2) Labor $ sold by Service Writer 3) Parts sold and parts cost by service writer 4) I know this is a logn shot.....
by nessauto
Fri Feb 17, 2012 6:51 pm
Forum: Database + Settings
Topic: Viewing Deleted Orders
Replies: 3
Views: 3156

Viewing Deleted Orders

Is there any way to see what is on a deleted order after it was deleted?

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