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by timbre4
Tue Jan 31, 2023 5:27 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

As I mentioned, I do not have the ability to do this. I believe when Silky7 sees this tomorrow morning.
by timbre4
Tue Jan 31, 2023 4:32 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

I read that as a specific reply to shopmantim, who specifically asked for access In your previous message, you asked ABOUT the release, but not to be part of the beta. I could be wrong, but that’s how it reads to me.
by timbre4
Tue Jan 31, 2023 4:12 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

Daniel Kreider wrote:
Tue Jan 31, 2023 3:42 pm
Any help for us on downloading? We have no results when checking for updates.
Since this is not yet a general release, your account number has to be manually added by M1 for early group access.
I'll have to defer to silky7 for that capability. Apologies that wasn't clear.
by timbre4
Tue Jan 31, 2023 1:16 pm
Forum: Workshops
Topic: Workshop 2023 - April in Orlando SOLD OUT
Replies: 3
Views: 2189

Workshop 2023 - April in Orlando SOLD OUT

Our 2023 Workshop event will be held in Orlando, Florida on April 27-29. Once hotel details are finalized we will post registration links. :wink:
by timbre4
Fri Jan 06, 2023 6:47 am
Forum: Time Manager
Topic: Print Employee Shift Summary
Replies: 1
Views: 1199

Re: Print Employee Shift Summary

This is a Dev Express report so the options differ from Crystal Reports. I'll see what can be done on this regard.
by timbre4
Thu Jan 05, 2023 8:54 am
Forum: Frequently Asked Questions (FAQs)
Topic: What is Status of Tesla Repair Information?
Replies: 1
Views: 6815

What is Status of Tesla Repair Information?

Q. Why don't we see Tesla repair information in Mitchell1 / ShopKey products? A. Current Status below: With Tesla it is simply a matter of permissions. Mitchell 1 has longstanding relationships with all mass production OEMs. We respect the agreements reached and ensure proper copyright notices are ...
by timbre4
Thu Jan 05, 2023 7:08 am
Forum: Frequently Asked Questions (FAQs)
Topic: How to Do a Refund in Manager SE
Replies: 0
Views: 3433

How to Do a Refund in Manager SE

Q. How do I perform a refund in Manager SE? A. It can be accomplished in the following manner: NOTE: If you are using a credit card processor and need to reverse that CC payment, consult with the processor on how to best process a refund first. 1. Create an invoice for the customer / vehicle with t...
by timbre4
Mon Dec 19, 2022 8:04 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

This morning al my setting on the WIP screen are lost. I've corrected it at least 4 times, shutting the splash screen down each time. that is doing nothing. I changed everything again, & it reverted back to its original setup NOT the way I changed it or want it. It's doing this all by itself, no on...
by timbre4
Wed Dec 14, 2022 6:37 am
Forum: Reports + Printing
Topic: Tracking Tech Hours When Using a Package
Replies: 1
Views: 1466

Re: Tracking Tech Hours When Using a Package

I have started to use packages for plow & spreader installations. When I run Tech Productivity report I only see pay hours, not charged/actual. Did I miss something when I set up the package? Those installations are a flat fee not shop rate so I don't want to show odd hours on the invoice. I didn't...
by timbre4
Mon Dec 12, 2022 12:31 pm
Forum: Technical Issues
Topic: Can't Select Texting Template(s) 8.5.0.2 Update
Replies: 2
Views: 1431

Re: Can't Select Texting Template(s) 8.5.0.2 Update

No worries. Always best to start a new topic with this button in each area.
new topic.png
new topic.png (11.82 KiB) Viewed 1428 times
by timbre4
Mon Dec 12, 2022 8:02 am
Forum: Parts + Ordering
Topic: ePart Not Working Since 8.5.0.2 Update
Replies: 12
Views: 3403

Re: ePart Not Working Since 8.5.0.2 Update

ePart works fine when using through a browser but still doesn't work correctly when going through TeamWorks. When you click on a part category it just does nothing. Again, not sure if this is ePart or a Mitchell thing but it does work outside of TW. Yea, same thing with us. Ya know, at the risk of ...
by timbre4
Fri Dec 09, 2022 6:22 am
Forum: SE News
Topic: NEW: PartsTech Catalog
Replies: 8
Views: 3598

Re: NEW: PartsTech Catalog

sbebenelli wrote:
Fri Dec 09, 2022 4:11 am
That does not show up on the work in history though does it? This is what I see in history unless I'm overlooking something.
It's recorded; you're only seeing a portion of the specific seller here:
PT ven.png
PT ven.png (5.75 KiB) Viewed 3455 times
This is one of the areas we need to look at in SE 8.5.1.
by timbre4
Thu Dec 08, 2022 4:36 pm
Forum: SE News
Topic: NEW: PartsTech Catalog
Replies: 8
Views: 3598

Re: NEW: PartsTech Catalog

I notice when I order through PartsTech it does not eneter the vender letting me know who I ordered it through if needed in the future. It just says PartsTech. First, your Order screen has a new column Purchased From; the actual seller is appended to the catalog platform name (PartsTech or Nexpart ...
by timbre4
Thu Dec 08, 2022 6:40 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

Daniel Kreider wrote:
Thu Dec 08, 2022 5:17 am
Thanks for the continued updates Tim,

I think we are going to wait until the WIP font selector is available and tested to make the switch to the latest update.
Still running 8.4.1.127
Understood, thanks for posting and your patience as we take another leap forward.
by timbre4
Wed Dec 07, 2022 6:32 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

YES....we are running 8.5.0.90 on all terminals. And we are having the issues exactly as you described. Is 8.5.0.90 supposed to be working correctly??? What am I missing here??? Thanks J.Henry 1. The Font size adjustment feature is coming in SE 8.5.1 (few weeks away) 2. The work-around for making W...
by timbre4
Tue Dec 06, 2022 2:05 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

Wow!!! I am shocked that, at the very least, long time users of Manager SE were not warned about 8.5.02 issues. The WIP screen is now a disaster. Isn't there a way to give SE users the option to revert back to the previous version??? Very frustrating!!! J. Henry We have had discussions here over ti...
by timbre4
Fri Dec 02, 2022 3:58 pm
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

UPDATE: Today I saw a preview of a font selector; it allows users to change the font size and/or use a BOLD option, Coming soon. TIP: to making changes to the WIP stick on the first try: 1. Make the changes to WIP as desired. 2. Click WIP button to display splash "home" screen. 3. Return to WIP and ...
by timbre4
Fri Dec 02, 2022 7:03 am
Forum: SE News
Topic: NEW: Nexpart Multi-Seller catalog
Replies: 0
Views: 3051

NEW: Nexpart Multi-Seller catalog

We are pleased to announce the Nexpart Multi-Seller multi-vendor parts shopping platform is now available at no charge. Mitchell 1 plans a communication to all customers in mid-December. This is early access for our sales representatives to get familiar with Nexpart Multi-Seller and also an opportun...
by timbre4
Fri Dec 02, 2022 7:03 am
Forum: Parts + Ordering
Topic: NEW: Nexpart Multi-Seller catalog
Replies: 0
Views: 2691

NEW: Nexpart Multi-Seller catalog

We are pleased to announce the Nexpart Multi-Seller multi-vendor parts shopping platform is now available at no charge. Mitchell 1 plans a communication to all customers in mid-December. This is early access for our sales representatives to get familiar with Nexpart Multi-Seller and also an opportun...
by timbre4
Fri Dec 02, 2022 6:36 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 6421626

Re: Update 8.5.02

My WIP resorted itself today after being OK for a couple of days. I made sure I was logged in. I resorted it and within a short time frame it did it again. I resort it on the main computer with others off I then close and restart Mitchell. This is the correct procedure right? Is this a known proble...

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