Search found 2736 matches
- Tue Jan 31, 2023 5:27 pm
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
As I mentioned, I do not have the ability to do this. I believe when Silky7 sees this tomorrow morning.
- Tue Jan 31, 2023 4:32 pm
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
I read that as a specific reply to shopmantim, who specifically asked for access In your previous message, you asked ABOUT the release, but not to be part of the beta. I could be wrong, but that’s how it reads to me.
- Tue Jan 31, 2023 4:12 pm
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
Since this is not yet a general release, your account number has to be manually added by M1 for early group access.Daniel Kreider wrote: ↑Tue Jan 31, 2023 3:42 pmAny help for us on downloading? We have no results when checking for updates.
I'll have to defer to silky7 for that capability. Apologies that wasn't clear.
- Tue Jan 31, 2023 1:16 pm
- Forum: Workshops
- Topic: Workshop 2023 - April in Orlando SOLD OUT
- Replies: 3
- Views: 2189
Workshop 2023 - April in Orlando SOLD OUT
Our 2023 Workshop event will be held in Orlando, Florida on April 27-29. Once hotel details are finalized we will post registration links.
- Fri Jan 06, 2023 6:47 am
- Forum: Time Manager
- Topic: Print Employee Shift Summary
- Replies: 1
- Views: 1199
Re: Print Employee Shift Summary
This is a Dev Express report so the options differ from Crystal Reports. I'll see what can be done on this regard.
- Thu Jan 05, 2023 8:54 am
- Forum: Frequently Asked Questions (FAQs)
- Topic: What is Status of Tesla Repair Information?
- Replies: 1
- Views: 6815
What is Status of Tesla Repair Information?
Q. Why don't we see Tesla repair information in Mitchell1 / ShopKey products? A. Current Status below: With Tesla it is simply a matter of permissions. Mitchell 1 has longstanding relationships with all mass production OEMs. We respect the agreements reached and ensure proper copyright notices are ...
- Thu Jan 05, 2023 7:08 am
- Forum: Frequently Asked Questions (FAQs)
- Topic: How to Do a Refund in Manager SE
- Replies: 0
- Views: 3433
How to Do a Refund in Manager SE
Q. How do I perform a refund in Manager SE? A. It can be accomplished in the following manner: NOTE: If you are using a credit card processor and need to reverse that CC payment, consult with the processor on how to best process a refund first. 1. Create an invoice for the customer / vehicle with t...
- Mon Dec 19, 2022 8:04 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
This morning al my setting on the WIP screen are lost. I've corrected it at least 4 times, shutting the splash screen down each time. that is doing nothing. I changed everything again, & it reverted back to its original setup NOT the way I changed it or want it. It's doing this all by itself, no on...
- Wed Dec 14, 2022 6:37 am
- Forum: Reports + Printing
- Topic: Tracking Tech Hours When Using a Package
- Replies: 1
- Views: 1466
Re: Tracking Tech Hours When Using a Package
I have started to use packages for plow & spreader installations. When I run Tech Productivity report I only see pay hours, not charged/actual. Did I miss something when I set up the package? Those installations are a flat fee not shop rate so I don't want to show odd hours on the invoice. I didn't...
- Mon Dec 12, 2022 12:31 pm
- Forum: Technical Issues
- Topic: Can't Select Texting Template(s) 8.5.0.2 Update
- Replies: 2
- Views: 1431
Re: Can't Select Texting Template(s) 8.5.0.2 Update
No worries. Always best to start a new topic with this button in each area.
- Mon Dec 12, 2022 8:02 am
- Forum: Parts + Ordering
- Topic: ePart Not Working Since 8.5.0.2 Update
- Replies: 12
- Views: 3403
Re: ePart Not Working Since 8.5.0.2 Update
ePart works fine when using through a browser but still doesn't work correctly when going through TeamWorks. When you click on a part category it just does nothing. Again, not sure if this is ePart or a Mitchell thing but it does work outside of TW. Yea, same thing with us. Ya know, at the risk of ...
- Fri Dec 09, 2022 6:22 am
- Forum: SE News
- Topic: NEW: PartsTech Catalog
- Replies: 8
- Views: 3598
Re: NEW: PartsTech Catalog
It's recorded; you're only seeing a portion of the specific seller here: This is one of the areas we need to look at in SE 8.5.1.sbebenelli wrote: ↑Fri Dec 09, 2022 4:11 amThat does not show up on the work in history though does it? This is what I see in history unless I'm overlooking something.
- Thu Dec 08, 2022 4:36 pm
- Forum: SE News
- Topic: NEW: PartsTech Catalog
- Replies: 8
- Views: 3598
Re: NEW: PartsTech Catalog
I notice when I order through PartsTech it does not eneter the vender letting me know who I ordered it through if needed in the future. It just says PartsTech. First, your Order screen has a new column Purchased From; the actual seller is appended to the catalog platform name (PartsTech or Nexpart ...
- Thu Dec 08, 2022 6:40 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
Understood, thanks for posting and your patience as we take another leap forward.Daniel Kreider wrote: ↑Thu Dec 08, 2022 5:17 amThanks for the continued updates Tim,
I think we are going to wait until the WIP font selector is available and tested to make the switch to the latest update.
Still running 8.4.1.127
- Wed Dec 07, 2022 6:32 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
YES....we are running 8.5.0.90 on all terminals. And we are having the issues exactly as you described. Is 8.5.0.90 supposed to be working correctly??? What am I missing here??? Thanks J.Henry 1. The Font size adjustment feature is coming in SE 8.5.1 (few weeks away) 2. The work-around for making W...
- Tue Dec 06, 2022 2:05 pm
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
Wow!!! I am shocked that, at the very least, long time users of Manager SE were not warned about 8.5.02 issues. The WIP screen is now a disaster. Isn't there a way to give SE users the option to revert back to the previous version??? Very frustrating!!! J. Henry We have had discussions here over ti...
- Fri Dec 02, 2022 3:58 pm
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
UPDATE: Today I saw a preview of a font selector; it allows users to change the font size and/or use a BOLD option, Coming soon. TIP: to making changes to the WIP stick on the first try: 1. Make the changes to WIP as desired. 2. Click WIP button to display splash "home" screen. 3. Return to WIP and ...
- Fri Dec 02, 2022 7:03 am
- Forum: SE News
- Topic: NEW: Nexpart Multi-Seller catalog
- Replies: 0
- Views: 3051
NEW: Nexpart Multi-Seller catalog
We are pleased to announce the Nexpart Multi-Seller multi-vendor parts shopping platform is now available at no charge. Mitchell 1 plans a communication to all customers in mid-December. This is early access for our sales representatives to get familiar with Nexpart Multi-Seller and also an opportun...
- Fri Dec 02, 2022 7:03 am
- Forum: Parts + Ordering
- Topic: NEW: Nexpart Multi-Seller catalog
- Replies: 0
- Views: 2691
NEW: Nexpart Multi-Seller catalog
We are pleased to announce the Nexpart Multi-Seller multi-vendor parts shopping platform is now available at no charge. Mitchell 1 plans a communication to all customers in mid-December. This is early access for our sales representatives to get familiar with Nexpart Multi-Seller and also an opportun...
- Fri Dec 02, 2022 6:36 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 6421626
Re: Update 8.5.02
My WIP resorted itself today after being OK for a couple of days. I made sure I was logged in. I resorted it and within a short time frame it did it again. I resort it on the main computer with others off I then close and restart Mitchell. This is the correct procedure right? Is this a known proble...