We had a new phone system installed in our shop. The phone company told us that if we can add TAPI to work with Mitchell Manager that we can simply click on the customer (or vendor) phone number in the Mitchell program and it will automatically dial the customer. How can we add this so it will work with Mitchell
Ralph Gamber
440-357-9797
TAPI?
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- ricmorin
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Re: TAPI
To make that kind of change would require programming code within Manager. I have not heard of this being on the roadmap for considered upgrades, but I'll let a rep from Mitchell1 comment on that.
There is currently a feature that creates a popup upon incoming calls through a third party with additional hardware, but nothing I know with outgoing calls.
There is currently a feature that creates a popup upon incoming calls through a third party with additional hardware, but nothing I know with outgoing calls.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Re: TAPI
Cisco used to offer a Smart Business Portal application that used information in Manager to allow click-to-dial function and the like. However, I don't think this is still available.
M1 Product Manager
- ricmorin
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Re: TAPI
Yes, that is what I was remembering.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders