Manager Forum

We just switched over to Mitchell last July and came from hand-written tickets. I'd like to enter some past tickets for history records. My thinking is that I'd enter a $0 invoice for the work, and post it with the date we completed the work on. Problem is it still lists the date the invoice was created in the customer's history. Any way around this or am I going about it all wrong?

I'm thinking that's the way it works. Personally, I wouldn't bother. Just look up old history the way you've done it in the past.

When you "Pay/Post" the invoice, I think there's an option there to set the date that the invoice is posted. If you've already posted those invoices, you can unpost them and post them again using the correct date. Not 100% sure this is what you're asking, but it sounds like it.