Counter sale from 600 RO's ago shows today's date.

A place to post for now; some will turn into TIPS under the other topics
Locked
theguyatthedesk
Member
Posts: 19
Joined: Wed Apr 19, 2017 2:43 pm

Counter sale from 600 RO's ago shows today's date.

Post by theguyatthedesk »

And every time I click on it, it updates the time promised. Each and every day, I'm pushed farther and farther from renewing with Mitchell over small things like this.
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by brianp87 »

I do not understand your question?
theguyatthedesk
Member
Posts: 19
Joined: Wed Apr 19, 2017 2:43 pm

Re: Counter sale from 600 RO's ago shows today's date.

Post by theguyatthedesk »

Looking through the WIP page, there is an RO from 600+ #s ago, that has today's date on it as the "Time Promised". I clicked it open to see what it was, an EGR tube or something, and when I get back to the WIP page, the "Time Promised" is updated to the exact second that my PC shows.
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by brianp87 »

So you have an open repair order awaiting repair and when you open it it changes the date promised. My system does not do this. I just tried on two. What did technical support say?
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5967
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by ricmorin »

If I understand correctly, you have an old Counter Sale that was closed out and now it's back? If that's the case, please contact support. There may be some corruption in your database.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by brianp87 »

I'm more confused now. Did the counter sale show up on its own or was it an open r.o.? Either way you should call tech support they are very helpful.
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5967
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by ricmorin »

I'm assuming it re-appeared. Why else would one have an order that was 600+ numbers old still open?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: Counter sale from 600 RO's ago shows today's date.

Post by brianp87 »

I actually have one that is almost 600 back its an old Camaro project that is just fill in work. But I missed the counter sale part of his post.
Locked

Return to “Tips + Ideas”