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8.3.1 Update Questions

Posted: Fri Jul 16, 2021 1:03 pm
by Prestige1
I haven't seen anyone pop up and I apologize If i'm in the wrong spot, I wasn't sure where I needed to post this.

Questions on the newest update, and I'm sure I'll have more after I fully read through the update notes.
1. Lets say we manually download the newest update, If we have 4 computers and download it on 1 will it update all of them? Or just one? I was hoping to download it on just mine before integrating it on the other 3. So I would be able to answer questions after they came up.
2. Has there been any issues with the integration between Mitchell and Quickbooks for this one? I saw there was an issue with the 8.2.2 interim update.

Re: 8.3.1 Update Questions

Posted: Mon Jul 19, 2021 8:04 am
by ricmorin
You need to manually update the host first. Then each workstation one at a time. Workstations on previous versions will not function until updated.

I know of no issues with integrator, but I am not using it.

Re: 8.3.1 Update Questions

Posted: Wed Jul 28, 2021 1:32 pm
by tanyah
Speaking of the recent updates, can someone help me understand the theory of changing the beginning set point when opening the Apply Payments window - why was it reset for History instead of how it was with Payment type.

Re: 8.3.1 Update Questions

Posted: Thu Jul 29, 2021 9:27 am
by rhillig
tanyah wrote:
Wed Jul 28, 2021 1:32 pm
Speaking of the recent updates, can someone help me understand the theory of changing the beginning set point when opening the Apply Payments window - why was it reset for History instead of how it was with Payment type.
I second this - it takes quite a few tabs to get back to the payment type.

Re: 8.3.1 Update Questions

Posted: Thu Jul 29, 2021 9:42 am
by Silky7
This was not an intentional change, but rather a byproduct of re-working that window to support saved credit cards. Thanks for reporting it. I'll record an item to set the opening focus back to the payment type.

Re: 8.3.1 Update Questions

Posted: Thu Jul 29, 2021 10:11 am
by rhillig
We really love the new feature, when you start typing in the part number - ones that match pop up!!!!

Re: 8.3.1 Update Questions

Posted: Thu Jul 29, 2021 10:24 am
by Silky7
Thanks, Becky! Always nice to hear positives as well. :)

Re: 8.3.1 Update Questions

Posted: Wed Aug 18, 2021 8:13 am
by salineauto
Second this & Becky's post.

Re: 8.3.1 Update Questions

Posted: Wed Aug 18, 2021 11:50 am
by ShopManTim
rhillig wrote:
Thu Jul 29, 2021 10:11 am
We really love the new feature, when you start typing in the part number - ones that match pop up!!!!
I have been waiting for this and hoping it would develop. Thanks for this added feature. With all the inventory we carry here, it is a very welcome addition.

Re: 8.3.1 Update Questions

Posted: Mon Aug 23, 2021 7:06 am
by MURRI513
When will we see the integration with the Fleet vendors, IE. ARI, Auto Integrate? I have been looking forward to not having to type duplicates of work orders. I have mine all set up but it gives me an error when I click the "online" box. The drop down menu vendor type box is nonexistent but required.

Re: 8.3.1 Update Questions

Posted: Mon Aug 23, 2021 7:41 am
by Silky7
MURRI513 wrote:
Mon Aug 23, 2021 7:06 am
When will we see the integration with the Fleet vendors, IE. ARI, Auto Integrate? I have been looking forward to not having to type duplicates of work orders. I have mine all set up but it gives me an error when I click the "online" box. The drop down menu vendor type box is nonexistent but required.
We're still in the early stages of working with various vendors regarding integrations. We're certainly looking forward to getting those going too.

It wouldn't hurt to voice the desire for integration to those vendors as well. :wink: