Internal Texting
Posted: Thu Dec 29, 2022 8:24 am
So currently I am not aware of a Mitchell option that allows for internal texting to other users or employees. Bolt on has this option with their DVI's however the notification doesn't pop up and stay up for the technician to see. I would like an option that allows the writers up front to send a text to the technician with information such as "Your parts have arrived" or "Work has been approved" Or allow the tech to request the writer to come out to their workstation for a visual. The goal is to keep the technicians working at their workstations without having to go up front to communicate with the writer. In order for this to work, the notification would have to remain on screen like a Bolt On Appointment request that requires an action prior to closing, so that the employee is forced to acknowledge the information. Their are other internal texting software options but none that keep notifications active until they are acknowledge. Any help is appreciated.