Manager Forum

Tim Im not sure were to put this. I wanted to thank support for helping me get a wiring diagram for a bigger truck which my subscription does not have. They are always so helpful I do appreiciate it.

Been there too, great response from the M1 team!!!!!! Not many companies will give you info that is not part of what you do not pay for...........

I've always had exceptional experiences with support.

steven kiser wrote:I've always had exceptional experiences with support.

Same here!

I couldn't begin to count the times when I needed help with something and product support came to my rescue. In this business, we seldom see the kind of support Mitchell1 has behind its product.

I have said it before and I'll say it again: Thanks for a great product and the support behind the product!

I will chime in here with a thanks too! Just had tech support help me get rid of some very strange customer records that I couldn't delete. And cleaned up a few things. Love the new SE 6.4 in the fact that they take a copy of your database to figure out the problem, but can for the most part fix it live on your system so you don't have a huge bunch of information to re-enter once they figure out the problem!