Email Notifications Not Working?

Read Forum RULES + FAQs FIRST; then A) Register, B) Activate, C) Log in, enjoy
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Email Notifications Not Working?

Post by DynaBMan »

I am not receiving email notifications for the topics I am subscribed to. The setting to do that is checked, but it doesn't seem to be working.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
Rich
4K Ultra Amazing Contributor
4K Ultra Amazing Contributor
Posts: 4041
Joined: Tue Sep 06, 2005 10:16 am
Location: Somewhere in Michigan
Contact:

Re: Email notifications not working

Post by Rich »

Dumb question, but are they going to spam? Mine end up there quite often.
Rich Hays
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email notifications not working

Post by DynaBMan »

Rich wrote:Dumb question, but are they going to spam? Mine end up there quite often.
No such thing as a dumb question, but mine are not going to spam, as far as I can tell. Unless it is getting caught on the server side and not making it to my inbox. That would be highly unusual because they have always worked in the past.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
Rich
4K Ultra Amazing Contributor
4K Ultra Amazing Contributor
Posts: 4041
Joined: Tue Sep 06, 2005 10:16 am
Location: Somewhere in Michigan
Contact:

Re: Email notifications not working

Post by Rich »

OK, did you double check the email address it is being sent to? Not that a computer would "burp" and screw anything up. ;) something is strange. I never set mine to send me a notice so I can not say I have noticed a change.
Rich Hays
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email notifications not working

Post by DynaBMan »

Rich wrote:OK, did you double check the email address it is being sent to? Not that a computer would "burp" and screw anything up. ;) something is strange. I never set mine to send me a notice so I can not say I have noticed a change.
Just checked the email address. It is correct.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: Email Notifications Not Working?

Post by brianp87 »

I was not getting my crm reports emailed for like 6-12 months I checked all was correct but I got one randomly this weekend.
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Email Notifications Not Working?

Post by timbre4 »

Sorry I missed this earlier; hour delay in airport now to tinker...

Has ANYTHING changed on your end? The thread subscriptions are automatic based on your starting or replying to a thread. I've got no other reports of a problem. If you can't think of anything that has changed, try logging out of the forum and log back in. Return to this thread and tell us that the option at the bottom of the page is Unsubscribe OR Subscribe. (If you are automatically subscribed as you should be, it will say Unsubscribe; if you are not being notified automatically it will read Subscribe.
unsub.png
unsub.png (37.47 KiB) Viewed 17501 times
sub.png
sub.png (55.49 KiB) Viewed 17501 times
There are a few possible User Profile settings that *might* have changed but even I had to dig to find them. Here's how to check.

1. Click on User Profile (way up top).
user panel.png
user panel.png (4.76 KiB) Viewed 17501 times
2.Under Board Preferences, look at Edit Posting Defaults (should be a YES as shown)
Notify.png
Notify.png (233.79 KiB) Viewed 17501 times
3. Also take a look at Overview, Manage Subscriptions (should be a list of topics you have started or replied to)
sub list.png
sub list.png (214.76 KiB) Viewed 17501 times
So as you can see, it would really take some effort to change any notifications settings inside the forum.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

It tells me I am subscribed to this topic. All of the settings you pointed out are set as they should be. I think I need to check on the server end and make sure something isn't going on there.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Email Notifications Not Working?

Post by timbre4 »

Thanks for checking; it appears we are sending and the receiving is the issue. Maybe a security or firewall setting changed.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

Our email provider is checking, but they tell me we do not have a spam filter on the server side. I'll let you know what they come up with.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

Still no news from our email provider, but I did change the email address so the notifications should start going to my personal email inbox. If someone wants to reply to this message, we could test that easily enough........ 8) 8)
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5967
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: Email Notifications Not Working?

Post by ricmorin »

Reply.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

Well, it still isn't working, even with the different email address. :( :(
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Email Notifications Not Working?

Post by timbre4 »

Do you have that email address setup on a phone or other device outside the shop? Something is filtering the notifications out of your Inbox.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

timbre4 wrote:Do you have that email address setup on a phone or other device outside the shop? Something is filtering the notifications out of your Inbox.
Yes, it is on a completely different server and is outside the shop.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Email Notifications Not Working?

Post by timbre4 »

It was working fine then suddenly has an issue. I'll ask again did something get changed recently?
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

timbre4 wrote:It was working fine then suddenly has an issue. I'll ask again did something get changed recently?
Nothing has been changed that I know of. I even changed my email address in the forum settings to send the notifications to my personal email, completely separate from my work email, and I am still receiving no emails. It's weird.

I did hear back from the email provider for my work email this morning and she found nothing on the server to indicate a problem.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 6184
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Re: Email Notifications Not Working?

Post by steven kiser »

Not a Guru by any means on subjects along these lines but I had a lap top that was tied into my main system so I could watch from afar and make adjustment while on the phone with the shop. The lap top tanked after 6 months and I was a bit miffed. The place where I purchased it allowed me my initial payment to be put towards a better quality unit. Hated to pay that much for a lap top that would eventually be lost, stolen or more than likely run over by me. Well the short of it was when I started using the new one within the shops system it made some changes to the network. Somehow it became the primary and was screening everything. I would have things automatically deleted by it and other strange things. I took it back and the store geek did some tweeking and all is well in Kiser Land well at least with my pc's that is.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
DynaBMan
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 154
Joined: Tue Mar 27, 2007 9:28 am

Re: Email Notifications Not Working?

Post by DynaBMan »

And what do you know. The email notifications are now working. Honestly, nothing has changed, but I received the notification for the last post in this thread. All's well that ends well!! :lol: :lol: :lol:
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Email Notifications Not Working?

Post by timbre4 »

Glad to hear that! I suspect something on the ISP side.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Post Reply

Return to “1. > HOW THIS FORUM WORKS [READ FIRST!]”