100% Discount Does Not Take Total To Zero?
-
- Member
- Posts: 1
- Joined: Mon Mar 15, 2010 9:26 am
100% Discount Does Not Take Total To Zero?
When we offer a free oil change and use a 100% discount. a small portion of the shop supplies and haz mat and tax still stay on the ticket. I tried the discount with the exact dollare amount of both parts and labor, still same doollars due to the cusomter.
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5967
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: 100% Discount Does Not Take Total To Zero?
My experience is similar, with some differences. We have a discount coupon of 100% parts and labor. It clears the parts and labor, and the hazmat, but leaves the shop supplies intact. I'm pretty sure the program used to clear both shop supplies and hazmat before.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- steven kiser
- 5K Holy Smokes Contributor
- Posts: 6184
- Joined: Fri Jul 06, 2007 4:58 am
- Location: eastern ma.
Re: 100% Discount Does Not Take Total To Zero?
Tim posted a little tip a while ago I use on a regular basis. Start at the discount amount and type is !00.00 dollars the switch to percent. It makes it a 100% discount and removes the shop supplies and such.
never argue with a fool, they'll drag you down to their level and beat you with experience
-
- 1500 Club Master Plus Contributor
- Posts: 1705
- Joined: Thu Mar 01, 2007 12:19 pm
Re: 100% Discount Does Not Take Total To Zero?
I just run a 100% discount on a ticket. The haz and shop stay as well as the tax associated with them. I imagine since these are minimums set in set up the will have to be removed manually. Just my thought.
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: 100% discount does not take the total to zero
Remember that to get absolute zero, it is 100% Discount and that should make the Order dollars $.00, which in turn stops the calculations for SS/HazMat and taxes.
Looking at the running totals along the bottom, what's left?
Looking at the running totals along the bottom, what's left?
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
- Gary R
- 100 Club: Active Contributor
- Posts: 102
- Joined: Fri Aug 25, 2006 4:57 pm
- Location: Glenview, Illinois
- Contact:
Re: 100% Discount Does Not Take Total To Zero?
I just started and order for an oil change and then applied a 100% discount to both parts and labor and the ticket total is zero dollars. Did not have to turn off hazmat or shop supplies.
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5967
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: 100% Discount Does Not Take Total To Zero?
Mine is working differently, not sure why.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
-
- 1500 Club Master Plus Contributor
- Posts: 1705
- Joined: Thu Mar 01, 2007 12:19 pm
Re: 100% Discount Does Not Take Total To Zero?
Mine also. Haz and supplies stays with tax. Tried by putting $100 in each box and then converting to %. Will not take a 100% discount. Also tried by adding a discount equal to parts and labor and still has haz and supplies.
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: 100% Discount Does Not Take Total To Zero?
Are your SS / HazMat setup (99% setting) to charge the same fee amounts on every ticket or what?
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
-
- 1500 Club Master Plus Contributor
- Posts: 1705
- Joined: Thu Mar 01, 2007 12:19 pm
Re: 100% Discount Does Not Take Total To Zero?
Mine are set at a % with a min/max.
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- steven kiser
- 5K Holy Smokes Contributor
- Posts: 6184
- Joined: Fri Jul 06, 2007 4:58 am
- Location: eastern ma.
Re: 100% Discount Does Not Take Total To Zero?
Can't tell you why, this I'm sure is no shock, but a few years ago when Tim posted that if you discount 100 in dollar amount the click on % it will discount 100% I tried it and it works fine for me.
never argue with a fool, they'll drag you down to their level and beat you with experience
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: 100% Discount Does Not Take Total To Zero?
Yes, just did it again. SE 6.5.30
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
-
- 1500 Club Master Plus Contributor
- Posts: 1705
- Joined: Thu Mar 01, 2007 12:19 pm
Re: 100% Discount Does Not Take Total To Zero?
I tried it the same way. $100 discount then hit % bullet. Still leaves haz/ss with related tax on the invoice.
SE 6.4.612 SU
SE 6.4.612 SU
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: 100% Discount Does Not Take Total To Zero?
It's something between this order and your system settings. If you went to Options and unchecked the boxes for SS + HazMat that would give you .00 total I'd think.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
-
- 1500 Club Master Plus Contributor
- Posts: 1705
- Joined: Thu Mar 01, 2007 12:19 pm
Re: 100% Discount Does Not Take Total To Zero?
That was my thought. Since I have minimums set in set up, a 100% discount will not clear the minimums.
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- Gary R
- 100 Club: Active Contributor
- Posts: 102
- Joined: Fri Aug 25, 2006 4:57 pm
- Location: Glenview, Illinois
- Contact:
Re: 100% Discount Does Not Take Total To Zero?
Checked my SS and Hazmat and I have % and maximum, but no minimum.Gary R wrote:I just started and order for an oil change and then applied a 100% discount to both parts and labor and the ticket total is zero dollars. Did not have to turn off hazmat or shop supplies.
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: 100% Discount Does Not Take Total To Zero?
I think that's it right there; if you do include Minimum Dollar Amounts, the system has no choice but to include them. So the checkbox option has to be used.Jeff @ Able Auto wrote:That was my thought. Since I have minimums set in set up, a 100% discount will not clear the minimums.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
-
- Member
- Posts: 16
- Joined: Tue Oct 11, 2011 1:29 pm
Re: 100% Discount Does Not Take Total To Zero?
My system just started doing this since the 6.5 update. Leaves the HazMat on but takes the Shop Supplies off.