New Plate Decoder Allows Duplicate VIN

Manager SE specific technical issues
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5968
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

New Plate Decoder Allows Duplicate VIN

Post by ricmorin »

We decoded a vehicle today using the new plate decoder. We thought this was a new vehicle for us, but apparently we've seen it before. Manager allowed the creation of a new vehicle with a duplicate VIN. I don't think this is desirable. :?

BTW, we LOVE this new feature. Saves us a lot of time.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
brianp87
3K Time Lord Contributor
3K Time Lord Contributor
Posts: 3133
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by brianp87 »

ricmorin wrote:We decoded a vehicle today using the new plate decoder. We thought this was a new vehicle for us, but apparently we've seen it before. Manager allowed the creation of a new vehicle with a duplicate VIN. I don't think this is desirable. :?

BTW, we LOVE this new feature. Saves us a lot of time.
I have had this also it bit me in the :oops:
User avatar
Silky7
System Guru / Moderator
System Guru / Moderator
Posts: 1035
Joined: Mon Dec 31, 2007 10:07 am

Re: New Plate Decoder Allows Duplicate VIN

Post by Silky7 »

Thanks for the report. We'll look into this.
M1 Product Manager
sbebenelli
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 752
Joined: Tue Dec 12, 2006 10:24 am
Location: Iowa

Re: New Plate Decoder Allows Duplicate VIN

Post by sbebenelli »

What does this plate decoder do and how does it work that's different than what we have now?
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4460
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: New Plate Decoder Allows Duplicate VIN

Post by timbre4 »

Plate to VIN looks at DMV data and returns VIN and decoded YMM info. All you had to input was the more visible license plate. :wink:
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
donsauto
Member
Posts: 1
Joined: Tue Aug 03, 2010 9:36 am

Re: New Plate Decoder Allows Duplicate VIN

Post by donsauto »

So, where is this plate decoder located? I currently have to go into my Autowares program to decode and copy and paste. Sure would save time if I could do it directly from Mitchell.
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4460
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: New Plate Decoder Allows Duplicate VIN

Post by timbre4 »

The Vehicle screen includes these options as follows:

VIN Decode is found in SE 6.5, 6.6 & 7.0
Plate-2-VIN is found in SE 7.0 only
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
motley06
300 Club: Superstar Contributor
300 Club: Superstar Contributor
Posts: 329
Joined: Fri Nov 08, 2013 11:24 am

Re: New Plate Decoder Allows Duplicate VIN

Post by motley06 »

Yes, this would be a big problem, especially in states like TX, where the state issues you new plates every few years, regardless of a new vehicle or not
User avatar
nickscarcare
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 883
Joined: Thu Sep 30, 2010 5:45 pm
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by nickscarcare »

MN also issues new plates every few years, we like the plate lookup, but only use the VIN lookup due to this issue. Then is will pinpoint if the vehicle has been there or not.
Some people try to turn back their odometers. Not me, I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.

507-345-6425
http://www.nickscarcare.com
sbebenelli
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 752
Joined: Tue Dec 12, 2006 10:24 am
Location: Iowa

Re: New Plate Decoder Allows Duplicate VIN

Post by sbebenelli »

Iowa changes plates every so many years. It's a pain.
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5968
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by ricmorin »

Just a follow-up, this is still occurring. I inadvertently duplicated another vehicle with the same VIN by using the plate decoder. I'm getting worried that there are more we didn't catch. Is there a timeline for fixing this? And is there a way to search for duplicate vin's?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
nickscarcare
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 883
Joined: Thu Sep 30, 2010 5:45 pm
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by nickscarcare »

Do the VIN decode, then it will pop up if the VIN has been entered already. Or you can search the VIN first.
Some people try to turn back their odometers. Not me, I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.

507-345-6425
http://www.nickscarcare.com
sbebenelli
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 752
Joined: Tue Dec 12, 2006 10:24 am
Location: Iowa

Re: New Plate Decoder Allows Duplicate VIN

Post by sbebenelli »

ricmorin wrote:Just a follow-up, this is still occurring. I inadvertently duplicated another vehicle with the same VIN by using the plate decoder. I'm getting worried that there are more we didn't catch. Is there a timeline for fixing this? And is there a way to search for duplicate vin's?
I have also ran into this
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5968
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by ricmorin »

nickscarcare wrote:Do the VIN decode, then it will pop up if the VIN has been entered already. Or you can search the VIN first.
While that's certainly an option that I'm well aware of, that doesn't help the thousands of other users, many of which do not frequent this forum. My reason for bringing this back to the forefront is to help M1 be better for everyone. This newly introduced feature has a serious flaw and many will not know.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
sbebenelli
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 752
Joined: Tue Dec 12, 2006 10:24 am
Location: Iowa

Re: New Plate Decoder Allows Duplicate VIN

Post by sbebenelli »

ricmorin wrote:
nickscarcare wrote:Do the VIN decode, then it will pop up if the VIN has been entered already. Or you can search the VIN first.
While that's certainly an option that I'm well aware of, that doesn't help the thousands of other users, many of which do not frequent this forum. My reason for bringing this back to the forefront is to help M1 be better for everyone. This newly introduced feature has a serious flaw and many will not know.
Plus we should not need to go through extra unneeded steps to prevent a duplicate from happening.
User avatar
nickscarcare
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 883
Joined: Thu Sep 30, 2010 5:45 pm
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by nickscarcare »

Sorry, we just use the Vin decoder, that way there is no mess up with plate #. We love the Vin decode feature. Not sure what steps are unneeded, 17 digits and bam there's your info.
Some people try to turn back their odometers. Not me, I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.

507-345-6425
http://www.nickscarcare.com
sbebenelli
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 752
Joined: Tue Dec 12, 2006 10:24 am
Location: Iowa

Re: New Plate Decoder Allows Duplicate VIN

Post by sbebenelli »

nickscarcare wrote:Sorry, we just use the Vin decoder, that way there is no mess up with plate #. We love the Vin decode feature. Not sure what steps are unneeded, 17 digits and bam there's your info.
6 digit plate number is sooooo much quicker than typing the whole VIN
User avatar
nickscarcare
750 Club: World Class Contributor
750 Club: World Class Contributor
Posts: 883
Joined: Thu Sep 30, 2010 5:45 pm
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by nickscarcare »

You are not wrong, but if VIN is correct, no duplicates!! If it takes us another 5 seconds to type the remaining 11 charachters, well to have the right vehicle, that is the way we make sure then, and don't have duplicate issues like you. Spend less time in the long run making sure of if there is duplicate vehicles or not!
Some people try to turn back their odometers. Not me, I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.

507-345-6425
http://www.nickscarcare.com
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5968
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by ricmorin »

nickscarcare wrote:You are not wrong, but if VIN is correct, no duplicates!! If it takes us another 5 seconds to type the remaining 11 charachters, well to have the right vehicle, that is the way we make sure then, and don't have duplicate issues like you. Spend less time in the long run making sure of if there is duplicate vehicles or not!
You're missing the point. We know there is a workaround. A feature is broken. Don't use it. I get it. :) The point is all the other users who don't know this, who don't frequent the forums. They are the victims. :roll:

If both features worked perfectly, the plate decoder is much more efficient. It's the one I want to use. I wirelessly scan VIN's into Manager and using the plate decoder is STILL more efficient.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5968
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: New Plate Decoder Allows Duplicate VIN

Post by ricmorin »

ricmorin wrote:Just a follow-up, this is still occurring. I inadvertently duplicated another vehicle with the same VIN by using the plate decoder. I'm getting worried that there are more we didn't catch. Is there a timeline for fixing this? And is there a way to search for duplicate vin's?
My follow up on this problem got a little side-tracked so I will ask the 2 questions again...

1. Is there a timeline to fix this?
2. Is there a way to search for duplicate VIN's?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
Locked

Return to “Technical Issues”