Huge Problem Since 7.3.10 Update?

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Cory
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Re: Huge Problem Since 7.3.10 Update?

Post by Cory »

Johnny5 wrote:I want to apologize for the recent performance issues some users are having. Our development team is focused and has been working on several items to speed things up significantly. We expect something within the next couple of weeks if all goes well with testing. Thank you very much for your patience.

JD
Do you have an update on this?
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Silky7
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Re: Huge Problem Since 7.3.10 Update?

Post by Silky7 »

We do have an update (7.3.14) available that may help if you are having problems in the following areas:
  • Slowness in the Rolodex lookup
    Out of memory errors from Schedule use
    Schedule freezing/slowness
    WIP refresh
If you are having issues in these areas, please contact Tech Support when you have some time. We are still working to optimize other areas of the application.
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Re: Huge Problem Since 7.3.10 Update?

Post by rp2756 »

Has there been a confirmed fix? I started having these problems a week ago and its getting worse. I am beginning to hate this thing.
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DynaBMan
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Re: Huge Problem Since 7.3.10 Update?

Post by DynaBMan »

I am currently running 7.5.0 and still have slow down issues. Tech support remoted into my system and changed some database settings, which has helped, but the program still takes spells where it shows "not responding" and locks completely up.
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Re: Huge Problem Since 7.3.10 Update?

Post by rp2756 »

Its funny, I posted that and a few min later the 7.5.0 update popped up. I just downloaded it. Hope it helps. We shall see.
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Re: Huge Problem Since 7.3.10 Update?

Post by Rich »

DynaBMan wrote:I am currently running 7.5.0 and still have slow down issues. Tech support remoted into my system and changed some database settings, which has helped, but the program still takes spells where it shows "not responding" and locks completely up.
:cry: :cry: :cry: :cry:
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Re: Huge Problem Since 7.3.10 Update?

Post by rp2756 »

So far the update is helping.
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Re: Huge Problem Since 7.3.10 Update?

Post by Johnny5 »

:)
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