purge estimates not working
-
- Member
- Posts: 4
- Joined: Tue Feb 02, 2016 12:26 pm
purge estimates not working
Good afternoon. I searched before adding this thread., but it was locked. I cannot purge estimates and haven't been able to in some time. I write a good number of estimates daily, currently need to delete 100+. Version 8.0.3 Error screenshot attached.
-
- Member
- Posts: 4
- Joined: Tue Feb 02, 2016 12:26 pm
Re: purge estimates not working
sorry, screenshot didn't post earlier.
- Attachments
-
- purge error.png (54.91 KiB) Viewed 2914 times
- timbre4
- System Guru / Moderator
- Posts: 4457
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: purge estimates not working
Thank you for posting on the forum; this type of issue is beyond the scope here and it needs to be addressed by tech support directly.
Please contact them ASAP. 888-724-6742 and follow prompts
Please contact them ASAP. 888-724-6742 and follow prompts
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Re: purge estimates not working
You can also try to address this yourself if so inclined. The error is saying you used ProSpect to transfer a canned job to an estimate, but never opened the estimate to process it. Given they time frame, I'd say you're looking for an estimate in late March with a DVI. Just open that one, process the pending CJ, remove the MPI and then you should be able to purge.
M1 Product Manager
-
- Member
- Posts: 4
- Joined: Tue Feb 02, 2016 12:26 pm
Re: purge estimates not working
Silky7 wrote:You can also try to address this yourself if so inclined. The error is saying you used ProSpect to transfer a canned job to an estimate, but never opened the estimate to process it. Given they time frame, I'd say you're looking for an estimate in late March with a DVI. Just open that one, process the pending CJ, remove the MPI and then you should be able to purge.
Cleared it right up. Thanks!