Manager SE Getting Slower?

Manager SE specific technical issues
Locked
cvbt
Member
Posts: 3
Joined: Wed Nov 22, 2017 9:38 am

Manager SE Getting Slower?

Post by cvbt »

In the last few days we've noticed that Mitchell has slowed down A LOT, especially when switching from a customer to the WIP or the WIP to anything. I often hit the new customer button and just walk away because it takes so long to pull up the next screen. Any advice?
User avatar
Silky7
System Guru / Moderator
System Guru / Moderator
Posts: 1035
Joined: Mon Dec 31, 2007 10:07 am

Re: Manager SE Getting Slower?

Post by Silky7 »

Yes, this is definitely a support issue. The database may require some scripted clean up (not data, but transaction logging, SQL stats, etc.) to speed things back up. You can reach them at 888-724-6742.
M1 Product Manager
GUTHTIRE
400 Club: Mega-Star Contributor
400 Club: Mega-Star Contributor
Posts: 467
Joined: Thu Dec 10, 2015 5:19 am
Location: Glenmoore, PA
Contact:

Re: Manager SE Getting Slower?

Post by GUTHTIRE »

if you are using Manager Texting and leave the All Messages - Message Center window open you will see performance issues similar to those mentioned.
Dan
User avatar
Silky7
System Guru / Moderator
System Guru / Moderator
Posts: 1035
Joined: Mon Dec 31, 2007 10:07 am

Re: Manager SE Getting Slower?

Post by Silky7 »

Dan,

We did work in the latest version to improve performance in the Message Center area. Are you on 8.0.9 and still seeing slowness?
M1 Product Manager
GUTHTIRE
400 Club: Mega-Star Contributor
400 Club: Mega-Star Contributor
Posts: 467
Joined: Thu Dec 10, 2015 5:19 am
Location: Glenmoore, PA
Contact:

Re: Manager SE Getting Slower?

Post by GUTHTIRE »

We are not on 8.0.9 yet, still on 8.0.3. I need to see the README or Changelog prior to upgrading...where can I find it?
Dan
User avatar
Silky7
System Guru / Moderator
System Guru / Moderator
Posts: 1035
Joined: Mon Dec 31, 2007 10:07 am

Re: Manager SE Getting Slower?

Post by Silky7 »

Release notes for this version can be found in this thread now: https://managerforum.net/viewtopic.php? ... 93#p102593
M1 Product Manager
Locked

Return to “Technical Issues”