NEXPART Part Search Function *fixed*

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CARTECHPLUS
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Posts: 28
Joined: Tue Jan 09, 2018 7:09 am

NEXPART Part Search Function *fixed*

Post by CARTECHPLUS »

Anyone else having trouble with the part search function of their NEXPART catalogs this morning? I am trying to discern if it is a problem with my system or a NEXPART wide issue. All searches are coming up as "No parts found" The A to Z Parts catalogue works but there is no way to do a direct search by keyword?
Thanks in advance
Justin
CARTECHPLUS
25 Club: Starting Contributor
Posts: 28
Joined: Tue Jan 09, 2018 7:09 am

Re: NEXPART Part Search Function

Post by CARTECHPLUS »

UPDATE***---I was informed that this was a WHI solutions problem internally, I contacted them and they informed me that a fix was in the works. I just tried the function again and it is now working. Just an friendly FYI
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Silky7
System Guru / Moderator
System Guru / Moderator
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Joined: Mon Dec 31, 2007 10:07 am

Re: NEXPART Part Search Function *fixed*

Post by Silky7 »

Justin,

Thanks for updating your post with the resolution information. All too often this is neglected in the forum setting, and it's the most important aspect of any technical issue post. :)
M1 Product Manager
CARTECHPLUS
25 Club: Starting Contributor
Posts: 28
Joined: Tue Jan 09, 2018 7:09 am

Re: NEXPART Part Search Function *fixed*

Post by CARTECHPLUS »

Anytime Silky!! We are all here to help each other!!
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