Batch Payment freezing Manager SE

Manager SE specific technical issues
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blakevosburg
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Batch Payment freezing Manager SE

Post by blakevosburg »

With the latest version of SE, I’ve had the program freeze on multiple occasions when using the batch payment window. Appears to happen only when clicking the Name button. The Company button has not caused the same issue. Can anyone confirm similar behavior? The only recourse is to force close the SE program when this occurs and restart.
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ricmorin
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Re: Batch Payment freezing Manager SE

Post by ricmorin »

Ours locked up yesterday when pressing F5 for batch payment. Had to force close. First time we've seen that.
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timbre4
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Re: Batch Payment freezing Manager SE

Post by timbre4 »

Is it possible that the dialog box is opened as expected but BEHIND your Manager SE screen or other windows opened? (I've seen some programs exhibit this under WIN 10)

You might try Alt+Tab keys to see if it's simply hiding. When you can't see the Name dialog box or interact with it, it could make it seem frozen.
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MURRI513
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Re: Batch Payment freezing Manager SE

Post by MURRI513 »

I've had this issue for over 6 months; I have contacted Tech Support, nothing seems to fix it. Only happens on the host computer, others are fine and I can still put batch payments through. Hopefully with others experiencing it they will get a better handle on it.
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timbre4
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Re: Batch Payment freezing Manager SE

Post by timbre4 »

MURRI513 wrote:
Thu Sep 16, 2021 7:42 am
I've had this issue for over 6 months; I have contacted Tech Support, nothing seems to fix it. Only happens on the host computer, others are fine and I can still put batch payments through. Hopefully with others experiencing it they will get a better handle on it.
That is my hope; thanks for adding timeframe too.
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