Customer Flag Comment not working from Schedule

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GUTHTIRE
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Customer Flag Comment not working from Schedule

Post by GUTHTIRE »

Just noticed that the Customer Flag Comment does not pop-up when scheduling an appointment. However, the Customer Flag Comment does work when you click New then enter the Customer/Company from the WIP. Shouldn't the flag pop-up either way since a customer that phones in to schedule an appointment is scheduled via the schedule? Shouldn't it pop-up in both scenarios?
Last edited by GUTHTIRE on Mon Jan 24, 2022 10:39 am, edited 1 time in total.
Dan
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megoff
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Re: Customer Flag Comment not working from Schedule

Post by megoff »

Hi Dan, what version of SE are you running? This is something that was added for our 8.4.x version. If you're on version 8.3.x or lower please feel free to update. The update is located on m1files.com
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Re: Customer Flag Comment not working from Schedule

Post by GUTHTIRE »

We're on 8.3.1.40.
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Re: Customer Flag Comment not working from Schedule

Post by megoff »

Yep, that would explain it. It was added in the latest version of 8.4.0.85.
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Re: Customer Flag Comment not working from Schedule

Post by GUTHTIRE »

Thanks.
Dan
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