Invoiced The Wrong Customer
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- 100 Club: Active Contributor
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Invoiced The Wrong Customer
The situation is that I created a large invoice (many entries) for a job we did and I billed to the wrong customer that had a vehicle exactly the same as the one we had in the shop. Is there any way to change the invoice to the correct owner or must I delete that invoice and create a new one?
Enjoying Life as Our Maker Designed - Wrenching to pay the bills
- megoff
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Re: Invoiced The Wrong Customer
Hey ShopManTim,
You can un-post the invoice, go to the customer tab, click "Change Customer". Select the new customer and post out the invoice.
If payment(s) were made you would want to remove the payments after noting all details about it and then re applying the payment for the same date.
Tech Support is more than able to jump on the screen with you and make sure everything is moved over correctly.
You can un-post the invoice, go to the customer tab, click "Change Customer". Select the new customer and post out the invoice.
If payment(s) were made you would want to remove the payments after noting all details about it and then re applying the payment for the same date.
Tech Support is more than able to jump on the screen with you and make sure everything is moved over correctly.
M1 Product Manager
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- 100 Club: Active Contributor
- Posts: 197
- Joined: Thu May 28, 2020 7:04 am
Re: Invoiced The Wrong Customer
Thanks so much! I do greatly your help. I was sure that it could be done but now I know.
Thanks again and you have a great day!!
Thanks again and you have a great day!!
Enjoying Life as Our Maker Designed - Wrenching to pay the bills