Thursday night, 5:15pm. My WIP goes away. I reboot, and then I do a "Steve" I speak each swear word I know, heck I even said them in Spanish. And I rebooted again. Nothing. I shut it down for the night, shortly after the boss says the server lost it's WIP screen. I laugh and talk like the IT guys. I ask him "did you reboot?". I hoped it would work. It didn't. He's just as good at throwing in the towel as I am, so he shut his down and we went home. I got here the next morning and found out the time Tech Support was open and called them soon after they awoke. I got ahold of some poor soul named Simon, He had a weird last name...something like 4857235, Who woulda thought. So he talks me into looking at somethings....then It was as if we were on our first date and he shylie asked if I minded if he got into the system? Minded? H-e- double toothepick NO, I was praying he'd ask. I did the normal go to
http://www.ihate computersandcrashedmineandneedyourhelp.com. He got in and looked around. i will say I am happy Simon is not my doctor! He poked and looked around,, hmmmmmmm....ahhhhhhhh........Oh my......... I heard another voice join in. and that made me feel almost glowing. Kind like "HA, got ya, no stupid re-boot is gonna fix this one!" I felt that Simon was doing so good, I sent a PM to JD. Later it was rumored that JD stopped by at Simons desk and "looked in", I think he was just wondering how bad I.......screwed it up.
Simon was into the system from about 830 untill noonish. When I hung up I was called the "pioneer", no one had screwed it up as bad as I had!
. They needed to down load something and in about a week my system could maybe if the tide was right and the left coast didnt fall into the ocean...be back up and running. Needless to say I wanted to go home and drink. Simon and I swapped numbers and off to lunch I went. At about 110 he called and said the download was in Cali and they'd start the healing. I could see Simon and JD with Daiseys in their hair singing around my data. I went back to work, my BP was high enough I could feel my pulse in my eyes. The people here have no clue what was going on, and what was going to have to happen. Simon gave me a huge idea about switching back to the 5.9 system for now. then when 6.3 is back hand enter everything. I was almost to the point i had what i needed from 6.3 into 5.9 and my phone rang. It was the Gods of Mitchell calling. They had found my issue, had it fixed and wanted back into my system. I had the site back up and Simon was into the system and we were back up and 'walking" It took another hour or two to get the stuff that was in 6.3 that went to 5.9 back into 6.3, (sorry I did that for Steve, he's cussing at me now!) But we are up and running. I can't figure out how it got fixed that quick. I did threaten to fly to Califorinia and Kiss him. He doesn't know me very well, i was SOO releaved the system was up I'd do it.
So Kudos to Simon, and anyone else that peeked at my "data" and got us running. My BP is back to normal.
You folks ROCK.
Thanks Again
Rich
it took a while but things are better now. the compute geek squad was called. it was a bit wierd, the guy was about 5'5" and maybe 145. i'm 6'3" 285. he was working on my system and i could here him mumbling away about this and that and how he couldn't believe this or that and yadda, yadda, yadda. i walked up to the desk and asked "what's the problem". he started stuttering a bit and i said "i know i'm an idiot when it comes to this thing and i'm asking what's the problem with the machine not what's you problem with me. i know i'm a computer dope and it's no secret. you can tell me i'm a computer idiot." he had a good laugh and gave me his phone number so i can get him when i call his company for support. i'm just glad i haven't run into one of those av or computer geeks that i would lock in gym lockers when i was in high school. those guys had bulls eyes on their backs. when i would hear the wheels on the projector cart rattling in the hall way i would start squirming and couldn't wait for the bell. it was a time game. the av guys would get out of class 5 minutes early so they could get from class to class. the halls were theirs and they better be fast because as soon as that bell rang it was like the first morning of deer season. when the bell rang you could hear the clatter of the wheels increase and you knew the prey was on the run. 
