Parse email addresses within form or allow Accept or Decline without email

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GUTHTIRE
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Parse email addresses within form or allow Accept or Decline without email

Post by GUTHTIRE »

On numerous occasions we have encountered electronic appointment requests where the customer email address is malformed, in the majority of cases the email address has a space at the end. Can the online form parse the email field before it's sent to us in ShopKey? If not, can a provision be added to the Accept & Decline functions to send without email address allowing us to manually fill in the email address if/when it's known?
Last edited by GUTHTIRE on Wed Feb 23, 2022 9:27 am, edited 1 time in total.
Dan
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megoff
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Re: Parse email addresses within form or allow Accept or Decline without email

Post by megoff »

Hello Dan,

What version of Manager are you running? I believe this issue has been addressed.
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Re: Parse email addresses within form or allow Accept or Decline without email

Post by GUTHTIRE »

8.4.0.85
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Re: Parse email addresses within form or allow Accept or Decline without email

Post by megoff »

Hi Dan,

Just confirmed with 8.4.0.104 (which is on m1files or the link above) this is still an issue. I thought it was addressed in a previous release. I'll get this to our team to be addressed.
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Re: Parse email addresses within form or allow Accept or Decline without email

Post by megoff »

This issue has been resolved.
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