Manager Forum

Is there a way to have a confirmation email that would allow us to send a response when we get an email request for an appointment? We just recently switched from a competitors CRM and we had a confirmation, and edit request button. If the scheduled day or time was not conducive to our schedule we could then start the dialogue and edit a response. Also it would be nice if once we confirmed the appointment it would automatically add it to our schedule.

I contacted SocialCRM management to pose your question.

"We do not have this feature currently; it’s on the road map for 2017, but has not officially been scheduled."

Thanks Tim, I`ll wait on their reply.