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Parse email addresses within form or allow Accept or Decline without email
Posted: Tue Feb 22, 2022 11:49 am
by GUTHTIRE
On numerous occasions we have encountered electronic appointment requests where the customer email address is malformed, in the majority of cases the email address has a space at the end. Can the online form parse the email field before it's sent to us in ShopKey? If not, can a provision be added to the Accept & Decline functions to send without email address allowing us to manually fill in the email address if/when it's known?
Re: Parse email addresses within form or allow Accept or Decline without email
Posted: Tue Feb 22, 2022 12:52 pm
by megoff
Hello Dan,
What version of Manager are you running? I believe this issue has been addressed.
Re: Parse email addresses within form or allow Accept or Decline without email
Posted: Wed Feb 23, 2022 4:38 am
by GUTHTIRE
8.4.0.85
Re: Parse email addresses within form or allow Accept or Decline without email
Posted: Wed Feb 23, 2022 6:06 am
by megoff
Hi Dan,
Just confirmed with 8.4.0.104 (which is on m1files or the link above) this is still an issue. I thought it was addressed in a previous release. I'll get this to our team to be addressed.
Re: Parse email addresses within form or allow Accept or Decline without email
Posted: Tue May 10, 2022 5:25 am
by megoff
This issue has been resolved.