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Re: CRM
Posted: Fri Oct 22, 2010 2:09 pm
by brianp87
totally wild that we both have the same version but different?
Re: CRM
Posted: Fri Oct 22, 2010 2:55 pm
by timbre4
Got two things confused here. It's not mgmt software versions, it's the presence of dll files installed for CRM that cause this to appear within 5.9 or now 6.4 screens.
I believe all you need to do is have a quick conversation to confirm with your CRM agent that you're using 6.4 now. Diff software, diff dll files.
Re: CRM
Posted: Fri Oct 22, 2010 2:57 pm
by brianp87
ill call her thanks tim
Re: CRM
Posted: Wed Oct 27, 2010 6:38 am
by brianp87
I called and let them know the version a few days ago. But still no button?
Re: CRM
Posted: Wed Oct 27, 2010 7:47 am
by timbre4
It's not a setting; I've alerted the authorities. Stay tuned
Re: CRM
Posted: Wed Oct 27, 2010 7:54 am
by To Infiniti and Beyond
Brian,
We'll have someone from CRM support give you a call today.
Re: CRM
Posted: Wed Oct 27, 2010 3:31 pm
by brianp87
they fixed it. Im not sure how but it is
Re: CRM
Posted: Thu Oct 28, 2010 4:14 am
by Pauls Automotive
So your part of the secret CRM club now!
Re: CRM
Posted: Thu Oct 28, 2010 4:52 am
by Jeff @ Able Auto
Did that come with a secret decoder ring and secret hand shake
Re: CRM
Posted: Thu Oct 28, 2010 5:26 am
by fortknoxx
wonder twin powers... ACTIVATE.
Re: CRM
Posted: Thu Oct 28, 2010 5:56 am
by brianp87
I havent got my ring yet and am still workign on the handshake
Re: CRM
Posted: Thu Oct 28, 2010 6:47 am
by brianp87
I take the fix back. It is only fixed on my host pc not the workstations?
Re: CRM
Posted: Thu Oct 28, 2010 7:11 am
by timbre4
Must be something read locally, I'd call them back.