Payment Received Showing as Credit

[katie042]

Not exactly sure what we did. We were posting a payment received via EBT. It is showing as a credit to the account. I need to know how clear credit and post to balance owed. If I look at payment history, the payment is not showing as posted only the discount that was posted.

Thanks Kathy

[ricmorin]

If both the debit and the credit show, you can go into batch payment (F5) and use the 'Apply Credit' button.