Labor Credit Shows as Negative Sublet

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MURRI513
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Labor Credit Shows as Negative Sublet

Post by MURRI513 »

I had to give a customer a credit today. I wrote up the RO as a comeback, with a negative amount in labor hours and negative amount in parts I made sure it is in the correct account class. The invoice looked fine, customer understood the amount credited. I just ran an Invoice Profit Summary and the negative labor amount shows under Sublet. How do I get it to show as a labor credit in the correct category?
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Silky7
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Re: Labor Credit Shows as Negative Sublet

Post by Silky7 »

There isn't an action you can take to change this really. Upon a cursory review, it seems the data being returned to the report is classified incorrectly if less than zero. We had previously identified this as an issue with the Business Summary, but we were not aware it affected the IPSR as well.

Thank you for letting us know!
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