Service Writer Name in Email Template

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FixitRightAuto
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Joined: Tue Oct 27, 2020 5:56 am

Service Writer Name in Email Template

Post by FixitRightAuto »

Is there a way to make the Service writer name not appear backwards when using the auto-fill in the email template?

Currently in the signature I have:

{Service Write Name} at {Shop Name}

But the Email Pops up:

Presley, Elvis at Fix it Right Auto Repair (Which just looks weird...)
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Rich
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Re: Service Writer Name in Email Template

Post by Rich »

Not the best way to fix it but reverse the name.

First name is Presley, last of Elvis. It will then show Elvis, Presley..... not perfect but it would be a little better looking.
Rich Hays
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
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timbre4
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Re: Service Writer Name in Email Template

Post by timbre4 »

I believe we have a story recorded to change that to First + Last name syntax when we re-visit that area. Not scheduled at this time.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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