Decode Button on Vehicle Screen

[katie042]

On the Vehicle screen there is a button that states "decode", can you explain what that is? Also, it was explained to me with this new update, that whenever you key the License plate information in that the VIN# would auto populate. That is not occurring for us. Any clarification on these two questions would be great.

Thank you

[brianp87]

The decode button decodes the vin # to auto populate the vehicle fields. The license lookup does similar except it pulls the vin info from the dmv. Neither will give you the production date. If it is not working you need to call tech support.