Merging 2 vehicles together

TurboTim · Post by **TurboTim** » Tue May 19, 2015 5:21 am

Customer told us a vehicle was a 2007. We now have 2 workorders as a 2007 but we also have 2 workorders with the VIN in and its a 2008. How can I combine the two?

Gary R · Post by **Gary R** » Tue May 19, 2015 5:26 am

Do you have two separate vehicles, or just the wrong year on history invoices?

TurboTim · Post by **TurboTim** » Tue May 19, 2015 6:45 am

Its listed as 2 separate vehicles.

Rich · Post by **Rich** » Tue May 19, 2015 7:41 am

Are both of these cars under the same customer account.

Such as
John Doe
2007 Ferrari
2007 Ferrari

Or is it
John doe
2007 Ferrari
John Doe
2007 Ferrari

ricmorin · Post by **ricmorin** » Tue May 19, 2015 7:59 am

https://kb.mitchell1.com/articles/id-56

TurboTim · Post by **TurboTim** » Tue May 19, 2015 8:31 am

Same customer but it would also be nice to know how to join 2 customers that are the same but have 2 accounts.

Rich · Post by **Rich** » Tue May 19, 2015 9:44 am

i use an ez method. for the same car under the same name. Write down the correct license plate number. I find the car with the least amount of history. i change the plate on this vehicle to "wrong1" the car with the most history I make the plate "right1". Go into the history of "wrong1" and unpost an invoice, invoice is now re-opened, i go to customer scene and click on "right1" and post to that vehicle. I repeat until all of the history in "wrong1" is now in "right1". now delete the "wrong1" as a vehicle, correct the plate back to what you wrote down on the "right1".

brianp87 · Post by **brianp87** » Tue May 19, 2015 2:13 pm

ricmorin wrote:https://kb.mitchell1.com/articles/id-56

I looked for this for him and couldn't find it anywere. Then I forgot.

mastertechauto · Post by **mastertechauto** » Fri Jul 03, 2015 6:42 am

Rich wrote:i use an ez method. for the same car under the same name. Write down the correct license plate number. I find the car with the least amount of history. i change the plate on this vehicle to "wrong1" the car with the most history I make the plate "right1". Go into the history of "wrong1" and unpost an invoice, invoice is now re-opened, i go to customer scene and click on "right1" and post to that vehicle. I repeat until all of the history in "wrong1" is now in "right1". now delete the "wrong1" as a vehicle, correct the plate back to what you wrote down on the "right1".

Thanks, Rich. Your method worked perfect for me.

Rich · Post by **Rich** » Fri Jul 03, 2015 6:52 am

No problem. Glad it worked.

Merging 2 vehicles together

Merging 2 vehicles together

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