Warranty / Write Off?
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Warranty / Write Off?
Scenario: I repair a vehicle and it is a warranty item. Parts no issue, however on the labor end how does everyone handle it so that our labor will be shown as a loss? I currently use a GL Code Warranty, however if I do not make a separate ticket and post the entire ticket as warranty it will not keep track of the warranty labor. Meaning I create the warranty invoice for customer and put my labor in at 1.0 hrs for example, then select warranty as payment option and it disappears, not calculated under the GL Code report.
- fortknoxx
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Re: Warranty/write off ??
When you create the warranty ticket, do you check the come back box?
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Gone but not forgotten...Camper Bob's
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Re: Warranty / Write Off?
http://www.managerforum.net/viewtopic.php?f=124&t=11125
Here's what some people do when it comes to warranty
Here's what some people do when it comes to warranty
- nickscarcare
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Re: Warranty / Write Off?
Where is the comeback box?
Some people try to turn back their odometers. Not me, I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.
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- timbre4
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Re: Warranty / Write Off?
The Comeback checkbox to flag an order is on the Symptoms screen,nickscarcare wrote:Where is the comeback box?
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Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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Re: Warranty / Write Off?
Never knew that was there. Very nice tip, thank youtimbre4 wrote:The Comeback checkbox to flag an order is on the Symptoms screen,nickscarcare wrote:Where is the comeback box?