Deleted Repair Order

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veldman
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Deleted Repair Order

Post by veldman »

I had a tech punched into an RO and someone deleted the RO. I need to open this RO so I can unpunch my tech out to be able to punch into another job.
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ricmorin
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Re: Deleted Repair Order

Post by ricmorin »

Hello.

We've run into some situations where the order was posted and the tech was still punched in. Sometimes going to the Time Clock section on the tablet will allow you to punch out.(typically punches are done on the open order through WIP) Other times we've had to unpost the order. We have never deleted an order while someone was clocked on, so I am unsure that the first suggestion will work but i would try. If that doesn't do it, call Bolt On tech support and they'll walk you through it.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
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ricmorin
5K Holy Smokes Contributor
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Posts: 5967
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
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Re: Deleted Repair Order

Post by ricmorin »

Were you able to rectify this? If so, can you share the result?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
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