We have used pdfFactory in the past for emailing estimates, invoices, statements, etc. We have just updated to 6.4 and the email function is shown for repair orders but not closed or charged invoices. I've checked the settings and don't see where I can change it for these invoices or for statements. Do I just need to use pdfFactory for these items or am I missing something?
Thanks!
Stacey
Piedra Automotive
SE How To Email Closed Invoice?
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- Member
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- Joined: Thu Oct 02, 2008 2:28 pm
- timbre4
- System Guru / Moderator
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- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: SE How To Email Closed Invoice?
You don't need pdf Factory in SE, just use the Email button.
It sounds like you're in the History tab which doesn't have an Email button, but you can use the Export button in the upper left corner of the Print Preview. Then select pdf from drop list and name it. Save it to Desktop or other familiar place to send as attachment.
It sounds like you're in the History tab which doesn't have an Email button, but you can use the Export button in the upper left corner of the Print Preview. Then select pdf from drop list and name it. Save it to Desktop or other familiar place to send as attachment.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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- Member
- Posts: 2
- Joined: Thu Oct 02, 2008 2:28 pm
Re: SE How To Email Closed Invoice?
Tim,
Yes, I'm using the History button.
I had been trying to export but some of my customers can't open the format I'm using.
Now that I know this is the way to go, I'll play with the formats and see what works.
Thanks,
Stacey
Yes, I'm using the History button.
I had been trying to export but some of my customers can't open the format I'm using.
Now that I know this is the way to go, I'll play with the formats and see what works.
Thanks,
Stacey
- timbre4
- System Guru / Moderator
- Posts: 4470
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: SE How To Email Closed Invoice?
You have to select Adobe Acrobat (*.pdf) to get the proper format:
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer