PO/AutoValue Link issue

[Rich]

I am 99.99% sure this is not a Mitchell issue. Just wanting to get my ducks in a row for the saleman.

When I order parts electronically from any other place I 100% of the time (except when the store to mess with invoice) get my POs on the parts invoice. However, when ordering electronically from Auto Value I get a PO maybe 1 out 75, MAYBE. Seeing the others are batting 100% and Auto Value is batting like 1/2%, I am sure the issue is on their end.

Is any one having ANY issues. I'd like to know so I can say "I told you so" when the saleman comes by.

Thannks

[ricmorin]

I don't have any AutoValue vendors right now, but my last one was not only able to get a PO on EVERY invoice there was also an RO number on those associated with an RO.

[Johnny5]

I am 99.99% sure this is not a Mitchell issue. Just wanting to get my ducks in a row for the saleman.

When I order parts electronically from any other place I 100% of the time (except when the store to mess with invoice) get my POs on the parts invoice. However, when ordering electronically from Auto Value I get a PO maybe 1 out 75, MAYBE. Seeing the others are batting 100% and Auto Value is batting like 1/2%, I am sure the issue is on their end.

Is any one having ANY issues. I'd like to know so I can say "I told you so" when the saleman comes by.

Thannks

Rich, It could be Mitchell, I'll keep this in mind. I can tell you this, the Alliance just hired a new resource to help them with identifying area of improvement and modifications for AutoValue, MyPlaceForParts and Bumper to Bumper catalogs.

JD

[Rich]

I am 99.99% sure this is not a Mitchell issue. Just wanting to get my ducks in a row for the saleman.

When I order parts electronically from any other place I 100% of the time (except when the store to mess with invoice) get my POs on the parts invoice. However, when ordering electronically from Auto Value I get a PO maybe 1 out 75, MAYBE. Seeing the others are batting 100% and Auto Value is batting like 1/2%, I am sure the issue is on their end.

Is any one having ANY issues. I'd like to know so I can say "I told you so" when the saleman comes by.

Thannks

Rich, It could be Mitchell, I'll keep this in mind. I can tell you this, the Alliance just hired a new resource to help them with identifying area of improvement and modifications for AutoValue, MyPlaceForParts and Bumper to Bumper catalogs.

JD

Thanks. Sad to say I am kind of happy you say it may be on your end. At least I know tech support can fix it for me, in the future. If its them.......maybe.

[Rich]

Any news on this here issue?