Error trying to order parts on 7.3.7

sbebenelli · Post by **sbebenelli** » Wed Mar 21, 2018 5:52 am

I'm on 7.3.7. When trying to order parts in a sub estimate I get this error. Then the program stops working for awhile then the order screen will appear.

dandsautoandtruck · Post by **dandsautoandtruck** » Wed Mar 21, 2018 6:08 am

Ditto.

ricmorin · Post by **ricmorin** » Wed Mar 21, 2018 6:23 am

This will likely need assistance from support, but what vendor/protocol are you using when the error occurs?

Gerald Martin · Post by **Gerald Martin** » Wed Mar 21, 2018 6:31 am

Try this: Copy and paste the items to another revision. Restart the program. Try again - see if works.

Gerald

Rich · Post by **Rich** » Wed Mar 21, 2018 6:38 am

I get something like that at times also, been to busy to figure out what triggers it.

Silky7 · Post by **Silky7** » Wed Mar 21, 2018 7:46 am

Sorry all,

I'm a couple of days behind. You can safely ignore this message and continue working. We are releasing a 7.3.8 patch in the near future to address this, but you will see this in Parts Ordering from Revisions periodically until updated.

Johnny5 · Post by **Johnny5** » Wed Mar 21, 2018 9:29 am

As Dan says, you can ignore the message, it does not harm any data. Click on IGNORE. A fix is being brewed right now.

Rich · Post by **Rich** » Wed Mar 21, 2018 9:46 am

Did i hear BREW? I could use one!

Thanks for letting us know. Not that i was worried....

Johnny5 · Post by **Johnny5** » Wed Mar 21, 2018 9:51 am

Rich wrote:Did i hear BREW? I could use one!

Thanks for letting us know. Not that i was worried....

I have some frosty cold Shiner Bocks in the fridge at home...

Rich · Post by **Rich** » Wed Mar 21, 2018 10:30 am

Johnny5 wrote:
Rich wrote:Did i hear BREW? I could use one!

Thanks for letting us know. Not that i was worried....
I have some frosty cold Shiner Bocks in the fridge at home...

If Cali wasn't so far away...I will be in Tims neck of the woods next weekend.

timbre4 · Post by **timbre4** » Wed Mar 21, 2018 11:27 am

Rich wrote:
Johnny5 wrote:
Rich wrote:Did i hear BREW? I could use one!
I will be in Tims neck of the woods next weekend.

Hey what's all this now?

rhillig · Post by **rhillig** » Wed Mar 21, 2018 12:06 pm

Another error with the parts system. I notice that every time there is an update - it reverts the Mighty catalog to a previous version. I have to go around and manually re-install the Mighty catalog install on each computer.

Silky7 · Post by **Silky7** » Wed Mar 21, 2018 12:27 pm

rhillig wrote:Another error with the parts system. I notice that every time there is an update - it reverts the Mighty catalog to a previous version. I have to go around and manually re-install the Mighty catalog install on each computer.

Thanks for reporting this. It would certainly appear we're installing an older .dll than what is available. Making a record to get that fixed for our next major version/installer.

Error trying to order parts on 7.3.7

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