Catalog Issues

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cardoc
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Catalog Issues

Post by cardoc »

Not sure if I am seeing this right but in Oreilly and Napa I can not look up a manifold. However I can interchange a number and find a manifold in stock in store. I have found this with several parts. This is just the one I decided to ask why. Where do I turn next.?
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Silky7
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Re: Catalog Issues

Post by Silky7 »

That's unusual. I'm not seeing any issue finding them. Any particular vehicle you have an example for?
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cardoc
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Re: Catalog Issues

Post by cardoc »

1FDXE4FS9KDC24777
19 ford E450 v10
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Silky7
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Re: Catalog Issues

Post by Silky7 »

Interesting. It looks like the reason it's not matching is Dorman maps that manifold for 2000-2014 Ford; not the 2019. They also make the NAPA option, so same mapping from First Call or NAPA.

I hope it turned out to be the right part for you!
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cardoc
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Re: Catalog Issues

Post by cardoc »

It is the correct part. Just wanted to figure out who to talk to, to get the issue fixed.
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Silky7
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Re: Catalog Issues

Post by Silky7 »

I've passed it along to a contact at O'Reilly. Hopefully they can work with Dorman to square it away from here.
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