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Kicking me out
Posted: Thu Oct 13, 2022 12:33 pm
by nickscarcare
my pro demand keeps kicking me out when I click a link like trying to follow a firing order, does this whether I am loggin in through mitchell or straight through pro demand, so I have toput vehicle info in again, and again, but never get to that link
Re: Kicking me out
Posted: Mon Oct 17, 2022 10:36 am
by timbre4
I inquired about this:
"Each customer gets 5 active sessions. If they hit the x in the browser that session is locked for 12 hrs. Once they try and access the 6th on another persons computer then they get a message to “commit all” sessions and then gets kicked out."
If you feel this doesn't apply, please contact tech support about this.
Re: Kicking me out
Posted: Mon Oct 17, 2022 11:44 am
by nickscarcare
The session tags I even cleared them all out and it was still doing the same thing
Re: Kicking me out
Posted: Mon Oct 17, 2022 11:47 am
by timbre4
nickscarcare wrote: ↑Mon Oct 17, 2022 11:44 am
The session tags I even cleared them all out and it was still doing the same thing
Please check with support on this.