Customer Service

Questions and comments about using ProDemand or ShopKeyPro information modules
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sntgreg
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Joined: Wed Apr 11, 2012 11:50 am

Customer Service

Post by sntgreg »

Can anyone at Mitchell get me in touch with a supervisor in customer service in touch with me ? account number 177531
Tim Martin
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Re: Customer Service

Post by Tim Martin »

Welcome to the Mitchell1 Shop Management Forum!

I have been with this company for 16 years and have had excellent results with their customer service. The number to call is 888-724-6742. I have found that the best time to call is 8-9AM California time. I have little wait times and the personal at their end are very helpful.
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timbre4
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Re: Customer Service

Post by timbre4 »

I have forwarded this to CS mgmt.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
sntgreg
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Joined: Wed Apr 11, 2012 11:50 am

Re: Customer Service

Post by sntgreg »

Thanks Tim I am not trying to start trouble and there is not a big problem just wish to esculate my case and have not been able to do so. And thanks for replying to my email yesterday. :D

Greg
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timbre4
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Re: Customer Service

Post by timbre4 »

Glad to help, want to see you get squared away. :idea:

EDIT: Happy Ending - They are going with ProDemand. :wink:
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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