1st Mile Problem

Discussion area for integrated credit card processing
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Speedshop48
Member
Posts: 3
Joined: Wed Dec 04, 2019 3:33 pm

1st Mile Problem

Post by Speedshop48 »

Having a issue with 1st mile when a customer tries to pay. It pops up on my screen and says swipe or insert card and they do nothing will happen, it just keeps sitting there waiting on the customer and never changes. When I restart my computer it starts working again, but the customer has no time to wait on all that. Anyone know how to resolve the issue? Already called first mile once and they said problem is on mitchell1 end.
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timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4457
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: 1st Mile Problem

Post by timbre4 »

It was recommended that you call into our tech support dept. to troubleshoot this issue. 888-724-6742 follow the prompts
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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